Remote - Home Appliance - Customer Support with Dutch language (Nederlandse)
2 weeks ago
We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included.
· Work remotely from any place in Greece
· Recruitment Process: Easy online recruitment process (phone call interview)
Your Responsibilities:
The role is mainly customer service, with sales and tech support aspects.
· Respond to customer inquiries about the devices
· Track and follow cases to ensure they closed in an efficient and timely manner
· Maintain high customer satisfaction, representing a major brand
· Provide and maintain strong, professional relationships with all partners and show empathy at all times
What you will need:
· Fluent level of Dutch language (at least C1)
· Good level of English language (at least C1)
· Previous experience in a customer service role
· Communication skills
· Enthusiasm and a desire to learn new things
· Eligibility to work in Greece (EU citizenship or full rights to work in Greece)
· You need to be in Greece or open for permanent relocation there - with our excellent relocation package
What you will gain:
· Full time contract
· Salary x 14 months
· Performance bonus of up tp 150 euro gross a month
Additionally:
· Paid holidays at higher rates according to Greek law
· Fully remote work system, with the option to work from anywhere in Greece
· All of the work equipment is sent to you by the employer before your first day
Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.
Job Type: Full-time
Pay: 1,500.00€ - 1,850.00€ per month
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