Customer Support

2 weeks ago

Greece HRM Institute for RealRec Full time €10,080 - €12,840 per year

· Work from the office in Athens or remotely anywhere in Greece

We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Greece included.

What you will be doing:

· Address and resolve customer inquiries and issues related to account management, billing, content, technical problems.

· Respond to customer questions via various channels, such as phone, email, chat, and social media.

· Troubleshoot technical problems customers may face.

· Help with password resets, updating payment information, and resolving issues.

Requirements:

· Fluency in French language (must be C1)

· Communicative level of English language (B2)

· You live in Athens, Greece or you are ready to relocate

· Ability to communicate clearly and effectively

What we offer:

· Base salary x 14 months

· Monthly Performance Bonus

· Full time fixed-term Greek contract

· Holidays (weekends) are paid higher (according to the Greek law)

· Health package

Amazing relocation support for those wanting to relocate to Greece:

· Paid flight ticket

· Airport taxi

· 2 weeks of accommodation

· Assistance with finding an apartment

Note: We require EU citizenship or full rights to work in Greece

In your CV please include your full name, a phone number and your personal e-mail address.

Real Recruitment Solutions - we are a recruitment agency that will help you go with the process of your interviews. By applying with us, you will be able to speak with our recruiters to get all the information about the offer, salary and conditions. We will advise and support you at all the steps of your recruitment process. We have a common goal - to get you the job that you would be satisfied with.

Job Type: Full-time

Pay: 1,045.00€ - 1,345.00€ per month

Application Question(s):

  • Please provide us with your private email address and date of birth for the recruitment process:
  • When can you start working?

Language:

  • French (Required)
  • English (Required)

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