Swedish Customer Support Representative

2 weeks ago

Greece apply2day Full time €20,000 - €25,000 per year

Looking for a role where your love for the Swedish language and helping others plays a major factor? We are hiring on behalf of our client for the role of Swedish Customer Support Representative - Remote in Greece In this opportunity, you will be part of a fast-paced team, enjoying flexible working hours, and have the chance to grow within a company that's focused on delivering top-quality customer service.

Responsibilities

  • Manage incoming chat, mail or phone calls.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build relations of trust through open and interactive communication.
  • Provide accurate, valid, and complete information by using the methods/tools.
  • Keep records of customer interaction, process customer accounts and file documents.
  • Follow communication procedures, guidelines, and policies.

Requirements

  • Fluency in Swedish (C1 - C2)
  • Very good command of English (B2 – C1)
  • Good MS Office skills.
  • Strong phone contact handling skills and active listening
  • Excellent communication and presentation skills.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively..

Benefits

  • Competitive Remuneration package
  • Extra monthly bonus depending on the performance appraisal
  • Health care benefits and numerous other discounts
  • Ticket restaurant
  • Relocation package for candidates relocating from abroad, including travel expenses and initial accommodation.

About the company

apply2day is a pioneering company based in Athens which deals with the factor of recruitment. In cooperation with the biggest companies, it provides high quality HR solutions as well as a unique experience for all our candidates. High skilled professionals will guide you and advise you through this journey, standing next to you every step of the way. Our team always a step further and deeply into the demanding job market will fulfill all your requests, finding the most suitable carrier for you.

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