Customer Service Advisor

21 hours ago

Thessaloniki, Central Macedonia, Greece Salve Full time €25,000 - €40,000 per year

We are seeking a dedicated and empathetic Customer Service Advisor to support our customers. Join an engaged, multicultural team and bring your passion for customer satisfaction to a fast-growing technology brand. As a Customer Service Advisor, you will play a vital role in shaping positive customer experiences and supporting our reputation for outstanding service.

Note: the working schedule for this role is 8h/day on a rotational shift basis between the hours of 16:00 (PM) and 4:00 (AM).
Key Responsibilities

  • Handle customer inquiries via phone, email, and chat.
  • Assist with product information, orders, deliveries, and returns.
  • Troubleshoot and resolve common issues with professionalism and empathy.
  • Document interactions in the system and follow up where needed.

Requirements

  • Fluency in English (C1/C2).
  • Minimum 6 months finance, banking or other relevant experience.
  • Strong communication and problem-solving skills.
  • Ability to work full-time in a structured schedule.
  • Basic computer skills and willingness to learn new systems.
  • Previous customer service experience is an advantage but not essential.
  • Willingness to work rotational shifts.

Offer

  • Competitive base salary.
  • Paid training and career development opportunities.
  • Meal allowance and regular loyalty bonuses.
  • Private medical and dental insurance after 6 months.
  • 22 days of annual leave plus public holidays.

Your Growth Journey
Be part of an energised, collaborative team where your contribution directly impacts customer happiness. As a Customer Service Advisor, you will help build trust, loyalty, and a superior brand experience for customers. Take the next step in your career and join a workplace where your unique talents are celebrated and nurtured.

Our Commitment to Diversity and Inclusion

We are devoted to creating an accessible and inclusive workspace for every team member. Applications from all qualified individuals are encouraged, regardless of gender, ethnicity, disability, age, sexual orientation, or background. Bring your individual strengths and help us deliver excellent customer experiences to all.

  • Customer Advisor

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €20,000 - €40,000 per year

    Join Our Team in Beautiful AthensAre you passionate about travel and helping others? Do you speak Czech fluently? We're looking for dynamic individuals to join our international customer service team in the heart of Athens Your Role as a Customer Advisor:As a trusted Customer Advisor, youll be the first point of contact for customers, offering support and...

  • Customer Advisor

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €20,000 - €24,000 per year

    Join Our Team in Beautiful AthensAre you passionate about travel and helping others? Do you speak Croatian fluently? We're looking for dynamic individuals to join our international customer service team in the heart of Athens Your Role as a Customer Advisor:As a trusted Customer Advisor, youll be the first point of contact for customers, offering support...

  • Customer Service

    21 hours ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €24,000 - €36,000 per year

    Join Our Team in Beautiful AthensAre you passionate about travel and helping others? Do you speak German fluently? We're looking for dynamic individuals to join our international customer service team in the heart of AthensYour Role as a Customer Advisor:As a trusted Customer Advisor, youll be the first point of contact for customers, offering support and...

  • Spanish-Speaking Phone Customer Service Advisor

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €20,000 - €25,000 per year

    Cross Border Talents is hiring Spanish-speaking Phone Customer Service Advisors for a remote role in Greece, supporting a leading consumer services project. If you excel at phone-based communication and love helping people, this is the right opportunity for youNo prior experience is required and you will be provided with initial company-paid training period...

  • French Customer Support Service Advisor On-site in Thessaloniki, Greece

    21 hours ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €40,000 - €60,000 per year

    position Overview:We are looking for an experienced French Customer Support Service Advisor to join our team on-site in Thessaloniki. This role focuses on providing top-tier support to our French-speaking customers, handling inquiries, resolving issues, and promoting products and services.Responsibilities:Respond to customer inquiries and provide efficient...

  • Customer Service Advisor

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Global People Sphere Full time €20,000 - €40,000 per year

    Join a dynamic international company and provideexceptional supportto global customers all from the comfort of your home in Greece This is your chance to work in a multicultural environment, grow professionally, and enjoy ahealthy work-life balancewith full remote flexibility.Your Role:Communicate with customers via phone, email, and chatHelp resolve issues...

  • Customer Service Advisor

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Join a dynamic international company and provide exceptional support to global customers all from the comfort of your home in Greece This is your chance to work in a multicultural environment, grow professionally, and enjoy a healthy work-life balance with full remote flexibility.Your Role:Communicate with customers via phone, email, and chatHelp resolve...

  • Customer Service Advisor

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    Your Opportunity:Join a dynamic international company and provide exceptional support to global customers all from the comfort of your home in Greece This is your chance to work in a multicultural environment, grow professionally, and enjoy a healthy work-life balance with full remote flexibility.Your Role:Communicate with customers via phone, email, and...

  • Italian Customer Care Advisor in Greece

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €20,000 - €25,000 per year

    Excited for a New Chapter? Relocate to Stunning Greece and Embrace Its Islands, Culture, and Career Advancement OpportunitiesWe're on the lookout for a motivated and service-oriented Customer Care Advisor to become part of our dynamic team. If you're passionate about helping others, thrive in energetic environments, and enjoy solving problems, this...

  • Dutch Customer Care Advisor Remote in Greece

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Excited for a New Chapter? Relocate to Stunning Greece and Embrace Its Islands, Culture, and Career Advancement OpportunitiesWe're on the lookout for a motivated and service-oriented Customer Care Advisor to become part of our dynamic team. If you're passionate about helping others, thrive in energetic environments, and enjoy solving problems, this...