Customer Service

4 days ago

Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €19,600 - €39,200 per year
Join Our Team in Beautiful Athens

Are you passionate about travel and helping others? Do you speak German fluently? We're looking for dynamic individuals to join our international customer service team in the heart of Athens

Your Role as a Customer Advisor:

As a trusted Customer Advisor, youll be the first point of contact for customers, offering support and solutions that make their experience seamless and stress-free.

What Youll Do:

  • Answer inbound calls and handle customer inquiries via phone or email
  • Accurately log issues, feedback, and requests in our customer service database
  • Handle complaints in line with company policies and ensure timely resolutions
  • Troubleshoot issues using support documentation, system tools, and your own problem-solving skills
  • Recommend solutions and provide helpful information to resolve common questions
What We´re Looking For:
  • High School Diploma or higher
  • Fluent/C2 level of German
  • Proficient in English (C1 level)
  • Strong communication and interpersonal skills
  • Excellent problem-solving and troubleshooting abilities
What We Offer:
  • Flexible Work Options:
    • Permanent contract if working from our Athens office
    • Option to work remotely from anywhere in Greece (6-month renewable contracts)
  • Attractive Compensation:
    • Competitive gross monthly salary x14
    • Monthly performance bonuses
  • Comprehensive Benefits:
    • Private health & life insurance
    • 25 days of paid annual leave
    • Full-time schedule: 40 hours/week (8 hours/day, 5 days/week)
Why Work With Us?

You'll be part of a vibrant, multilingual team in one of Europes most historic and beautiful cities. Whether you're looking for a fresh start abroad or your next exciting career move, were here to help you thrive

Apply now and start your adventure in Greece
We can´t wait to welcome you to the team.

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