Spanish-Speaking Phone Customer Service Advisor

1 week ago

Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €25,000 - €50,000 per year


Cross Border Talents is hiring Spanish-speaking Phone Customer Service Advisors for a remote role in Greece, supporting a leading consumer services project. If you excel at phone-based communication and love helping people, this is the right opportunity for you

No prior experience is required and you will be provided with initial company-paid training period to better equip you for the job

Your Responsibilities:

  • Answer inbound calls and assist customers with a variety of requests
  • Provide clear product and service information
  • Resolve customer issues efficiently and empathetically
  • Document customer interactions accurately
  • Collaborate with internal teams to ensure smooth case handling

Requirements: 

  • Fluent-level Spanish (C2), spoken and written
  • Strong English (B2)
  • Excellent communication and active listening skills
  • Advanced technical knowledge or ability to learn quickly
  • Available to work flexible shifts

Documents required:

- high school diploma

- birth certificate

- a EU member state citizenship or a valid residence & work permit for Greece



Package Details

What's on the Offer:

  • Remote position in Greece
  • Paid training from home
  • Competitive salary paid 14 times
  • Performance bonus: up to EUR 250/month
  • Rotational schedule: Monday-Sunday, 09:00-21:00, rotative, scheduled in 8-hour shifts, 40 hours/week


Full relocation package:
- Flight ticket
- 2 weeks of hotel accommodation
- Real estate agency support
- Agency costs covered

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