
Customer Support Coordinator
3 hours ago
Who we are:
ATLANTIS Engineering is a leading maintenance & asset management solutions provider, renowned for delivering cutting-edge software and industry 4.0 technologies and services to customers across multiple industries.
The working position:
We're looking for a dedicated and motivated
Customer Support Coordinator
to join our team. If you're passionate about helping others and ensuring a positive customer experience, we'd love to hear from you The position is for our offices in Thessaloniki.
Responsibilities:
Manage and respond to customer inquiries in a timely and professional manner
Provide customer support services
Collaborate with other departments to ensure timely problem resolution
Train and onboard new team members in the software
Prepare Software Requirements Specifications
Perform software testing
Assist in creating and updating support documentation (manuals, etc.)
What we're looking for
Bachelor's degree in Engineering
Excellent computer skills
Strong working knowledge of Microsoft Office
Fluent in spoken and written English
Ability to solve problems creatively
Excellent analytical skills
Excellent client-facing and internal communication skills
Team spirit
Nice to have
Relevant experience
Why join us
Work at a pleasant and creative environment
Continuous self-development
Competitive salary matching the candidate's skills and experience
Private health insurance for you and your peace of mind
Career development opportunities
If you're ready to make a difference and provide exceptional customer service, we encourage you to join our team
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