German Speaking Email Support Specialist in Athens Greece
1 day ago
Patrique Mercier Recruitment by Cyriel is pleased to announce an opening for a German Speaking Email Support Specialist located in Athens, Greece. This position includes a relocation package designed to facilitate your transition to our dynamic and vibrant city.
In this role, you will be responsible for providing expert email support to our esteemed German-speaking clients. Your principal duties will involve addressing customer inquiries, resolving issues efficiently, and ensuring a high standard of service is maintained.
Key Responsibilities- Respond to and manage email correspondence from German-speaking customers in a timely and professional manner.
- Effectively troubleshoot and resolve customer queries while maintaining a customer-centric approach.
- Document interactions and feedback for continuous improvement in service delivery.
- Collaborate with team members to enhance overall customer satisfaction.
- Engage in ongoing training and development opportunities to expand product knowledge and customer service skills.
- Fluency in German is required; proficiency in English is an advantage.
- Exceptional written communication abilities with a strong emphasis on detail and accuracy.
- Prior experience in customer service or email support is preferred.
- Strong organizational skills and the ability to manage multiple inquiries simultaneously.
- Capability to work autonomously while contributing to a collaborative team environment.
- Willingness to relocate to Athens, Greece and adapt to a new cultural setting.
- A proactive and solution-oriented approach to addressing customer needs.
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 4 weeks in hotel )
- · Free Greek Lessons, discounts and other perks
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