Hybrid Polish-English Customer Service Specialist

2 weeks ago

Athens, Attica, Greece Cross Border Talents Full time


Location: Athens, Greece (Hybrid-1 week/month at the office, remaining time in home office)
Contract Type: Full-time

We are hiring Polish-speaking Customer Service Specialists to join a multicultural BPO team in Athens. You will deliver outstanding customer support, handle inquiries, and provide solutions to ensure the best service experience. This role is ideal for Polish speakers seeking international opportunities in Greece.

Be part of a financial services support team, helping Polish-speaking customers with money transfer services, account assistance, and transaction-related inquiries. This project requires accuracy, compliance awareness, and strong problem-solving skills to ensure customer trust and security.

Responsibilities:
  • Provide customer support in Polish via phone, email, or chat
  • Assist with money transfer services, account access, and transaction-related inquiries
  • Guide customers through security verification and compliance steps
  • Investigate and resolve payment or transfer issues
  • Accurately log and escalate cases when necessary
  • Maintain strict confidentiality and compliance with financial regulations
  • Deliver service that builds trust and confidence in the financial process
Requirements:
  • Polish: C2 level and higher
  • English: B2 level
  • Strong computer literacy and multitasking ability
  • Excellent communication and interpersonal skills
  • High school graduation diploma
  • Valid paperwork allowing employment in Greece
Work From Home (WAH) Policy
  • Employees must be based in Athens
  • One week per month: mandatory office presence
  • Rest of the month: Work from Home available

Great for multilingual professionals, expats, and those looking for a customer support career in Athens with relocation benefits.



Package Details
What We Offer
  • Competitive Salary: EUR 1,045/month paid 14 times
  • Monthly Performance Bonus: Up to EUR 150
  • Extra payment for working late hours, public holidays and Sundays
  • Relocation Package (for international candidates):
    • 2 weeks hotel accommodation
    • Flight ticket (inside the EU)
    • Airport pickup
    • Real estate agency fee covered
  • Training: Paid and provided by the company
  • Working Hours: Monday-Sunday, shifts between 09:00-00:00. 40 hrs/week, 8 hrs/day

  • Polish-Speaking Customer Service Specialist-Hybrid in Athens

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    Are you a Polish native speaker in Athens with strong communication skills? Join our dynamic team in the heart of Athens and become part of an exciting international company offering a vibrant work environment and fantastic perksThis vacancy offers an advantage of working in a hybrid mode: work from the office for the first 6 weeks (training and nesting...

  • Polish Customer Care Specialist

    2 weeks ago

    Athens, Attica, Greece speakit Full time

    Do you speak Polish?We are looking for a Polish Customer Care Specialist to join the dynamic and diverse team of the largest sportswear manufacturer in EuropeDo you have good communication skills? Are you an active listener? Take off your career while working in Athens, GreeceApply nowAs a Customer Care Specialist, you will need to:Deliver high quality...

  • Polish Customer service specialist

    17 hours ago

    Athens, Attica, Greece Cross Border Talents Full time

    Polish Customer Service SpecialistDescription Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions to customers.Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and...

  • Multilingual Customer Service Specialist-Polish Speaker

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    Location: Athens, Greece (Remote & Onsite Options)Contract Type: Full-timeAbout the RoleJoin a leading international BPO company as a Polish-speaking Customer Service Specialist and support global customers with their inquiries, orders, and service requests. This is a fantastic opportunity for multilingual professionals looking to start or grow a career...

  • Polish Customer Support in Athens

    2 weeks ago

    Athens, Attica, Greece Workster Jobs Full time

    Workster is collaborating with a leading customer experience provider in Greece to recruit a fluent Polish Customer Support professional for an international hybrid opportunity based in Athens. This is a unique chance to engage with customers across a variety of industries, representing renowned global brands while making Athens your new home or hybrid work...

  • Customer Support Specialist

    7 days ago

    Athens, Attica, Greece EB Global Skills Full time

    Cross Border Talents Hiring: Customer Support SpecialistLocation:Greece (On-site / Hybrid / Remote)Languages:German, Dutch, Danish, French, Norwegian, Portuguese, Slovak, Polish, Spanish, Czech, Swedish, Italian, Finnish, EnglishContract:Full-timeRelocation Support:Available for EU citizensWe are expanding our customer support operations in Greece and are...

  • Polish Customer Support

    2 weeks ago

    Athens, Attica, Greece speakit Full time

    Are you looking for a new job opportunity in Greece and specifically in Athens? Then, this is the right job for you As a Polish-speaking Customer Support – Travel Agent, you'll ensure that the organization is meeting the customer's requirements on a day-to-day basis. You are the Customer support who will take the lead in providing the best possible...

  • Polish Speaking Customer Service Agent

    2 weeks ago

    Athens, Attica, Greece InTouch CX Full time

    About the JobHow would you like to work behind the scenes with some of the most innovative brands to deliver exceptional customer experiences? Are you a problem solver? Do you like making meaningful connections with people? No, this isn't too good to be true. This is what it's like when you join IntouchCX's Athens, Greece team.Our Polish-speaking Customer...

  • Polish Customer Support Specialist for Dyson

    18 hours ago

    Athens, Attica, Greece wherewework Magyarország Full time

    on behalf of:TP GreeceJob Overview:Join forces with a world-class brand and help customers experience the best in innovative home solutionsDo you have a passion for technology and a dedication to outstanding customer service?TP in Greecepartners withDyson, a global pioneer in home technology.As aCustomer Support Specialist, you'll play a key role in...

  • Polish Customer Support Specialist in Athens

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time

    Take Your Career to the Next LevelWe're looking for a proactive and customer-focused Customer Support Specialist to join our innovative and collaborative team. If you thrive in fast-paced environments, enjoy solving problems, and love working with people, this could be the perfect fit for youRole Overview:As a Customer Support Specialist, you'll handle...