IT Application Support Specialist

1 day ago

Athens, Attica, Greece NN Group Full time

About us:

At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80's We have a proven record of taking great care of our employees – we were considered a Top-Employer for 7 consecutive years.

What you will do:

We are seeking a detail-oriented and proactive IT Application Support Specialist to join our team and ensure the smooth operation of critical business applications. This role is key to maintaining reliable, compliant, and high-quality application support across all software systems, enabling seamless business processes and exceptional customer experiences. If you thrive in problem-solving, enjoy collaborating with both technical and business teams, and have a passion for delivering operational excellence, we'd love to hear from you.

Your day-to-day:

  • Provide effective application support for local business applications in production and test environments.

  • Manage and resolve incidents and problems using ITSM tools (e.g., ServiceNow).

  • Perform data validation, job and log checks in Microsoft SQL Server; write basic SQL queries when needed.

  • Collaborate with users to optimize technology usage and improve customer service.

  • Ensure compliance with GDPR, security, and audit practices.

  • Monitor application performance and proactively identify improvement opportunities.

  • Support continuous improvement initiatives and participate in projects impacting core business systems.

Qualifications:

  • Excellent oral and written communication skills in Greek and English.

  • Strong knowledge of MS Office (Excel, Word, Outlook); advanced Excel skills (filters, formulas, pivots) are considered a plus.

  • Experience with Microsoft SQL Server and ability to write basic SQL commands.

  • Degree in Information Technology or equivalent experience.

  • Proven experience in application support within regulated environments.

  • Familiarity with ITSM tools (e.g., ServiceNow – Incident, Problem).

  • Awareness of GDPR and security/audit practices.

  • At least 2 years of experience in the Insurance or Banking services industry is considered an asset.

Personal Profile:

  • Strong problem-solving and analytical thinking, structured troubleshooting approach.

  • Excellent communication and time management skills, ability to present clearly to stakeholders.

  • Customer-centric mindset with high tolerance for working under pressure.

  • Team player who collaborates and shares knowledge and mentoring attitudes.

  • Flexibility and adaptability in a changing environment, continuous improvement orientation.

What we offer:

  • Extensive training opportunities – on-demand and on-site options

  • Partnerships with educational institutions across Greece for advanced education, with tuition support

  • Comprehensive Health Insurance for peace of mind and financial protection

  • Pension Scheme to secure your financial future

  • Well-being and work-life balance programs

  • One-time budget for home-office equipment

  • Recognition and rewards for excellence

  • Monthly meal allowance

  • Recently renovated offices in a central location with easy access

If you're ready to deliver high-quality application support and contribute to NN Hellas' digital evolution, apply now and become part of our journey

  • Application Support Specialist

    2 weeks ago

    Athens, Attica, Greece JOBISTAS Full time

    Η εταιρεία Jobistas αναζητά για λογαριασμό πελάτη της, εταιρείας στον χώρο του Ιατροτεχνολογικού Εξοπλισμού, Application Support Specialist.Ο ρόλος δεν είναι τεχνικός, αλλά επικεντρώνεται στην υποστήριξη της...

  • IT Business Applications Specialist

    6 days ago

    Athens, Attica, Greece GEK TERNA Group Full time

    IT Business Applications SpecialistGEK TERNA GROUPΑΚΟΛΟΥΘΗΣΕ Κατασκευαστικός | Τεχνικός κλάδοςΠροβολή 49 θέσεωνΑθήναΤοποθεσίαΑθήναπριν μερικά δευτερόλεπταΗμ. ανάρτησηςπριν μερικά δευτερόλεπταΜε κάποια...

  • IT Applications Support Specialist

    6 days ago

    Athens, Attica, Greece JUST ONE Full time

    ResponsibilitiesInvestigate and resolve application-related incidents through the organization's ITSM platform; escalate or forward tickets to internal IT teams or external vendors when necessary Monitor the performance and availability of business applications, implement proactive measures to prevent issues, and participate in root cause analysis for...

  • IT Business Applications Specialist

    1 week ago

    Athens, Attica, Greece GEK TERNA Group of Companies Full time

    TERNA S.A.is currently looking for an:IT Business Applications SpecialistResponsibilities:Assists in ensuring critical Business Applications, specifically SAP ERP systems, are available twenty-four (24) hours per dayAssists with establishment and maintenance of user procedures and hardware familiarization for all systemsAssists with providing Management /...

  • IT Business Applications Specialist

    1 day ago

    Athens, Attica, Greece ΟΜΙΛΟΣ ΓΕΚ ΤΕΡΝΑ GEK TERNA GROUP Full time

    TERNA S.A. is currently looking for an:IT Business Applications SpecialistResponsibilities:Assists in ensuring critical Business Applications, specifically SAP ERP systems, are available twenty-four (24) hours per day.Assists with establishment and maintenance of user procedures and hardware familiarization for all systems.Assists with providing Management /...

  • Business Application Specialist

    1 week ago

    Athens, Attica, Greece Imithea Medical Group Full time

    About usImithea Medical Group, is one of Greece's leading private Secondary healthcare providers in Greece, with a nationwide network of hospitals & clinics and a human workforce of over2,500 employees.The Group operates six private General Clinics, a Physical Rehabilitation Center, and a Medically Assisted Reproduction Unit, serving locations such as...

  • Telesales Specialist

    6 days ago

    Athens, Attica, Greece IT DEV Digital Agency Full time

    Company DescriptionIT DEV Digital Agency is a team of dedicated professionals committed to helping businesses achieve digital success. With extensive experience in SEO, digital marketing, web development, and social media services, IT DEV enables clients to reach their online goals effectively. Located in Athens, Greece, we are passionate about providing...

  • Business Application Integration Specialist

    1 week ago

    Athens, Attica, Greece KYRIAKIDES GEORGOPOULOS Law Firm (KG Law Firm) Full time

    KG Law Firm, a leading and innovative Greek law firm, recognized as one of the largest and most prestigious multidisciplinary law firms in Greece, is looking for a Business Application Integration Specialistto join its growing IT team. This is an exciting opportunity to support the digital backbone of one of Greece's top-tier law firms and actively...

  • Airline Support Specialist

    3 days ago

    Athens, Attica, Greece AviationMetrix Full time

    Company DescriptionAviationMetrix is a leading provider of comprehensive aviation solutions, specializing in business consulting, airline services and support. Our expertise spans across vital areas such as crew scheduling, operations control, flight time regulations, and fuel conservation management. With services ranging from application quality control to...

  • Helpdesk Support Specialist

    2 weeks ago

    Athens, Attica, Greece AMPLUS S.A. Full time

    Company ProfileAMPLUS Technologies is a pioneering, innovative andGreat Place to Work Certified, IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. With a starting point back in the decade of...