General Manager, high-end 5-star Resort in Crete

5 days ago

Heraklion, Crete, Greece Antal International Full time €50,000 - €100,000 per year


General Manager — Luxury Resort, Crete

| On-site, Full-time

We're looking for a visionary
General Manager
to lead one of the most iconic resorts in Greece. This is more than a role—it's an opportunity to shape the guest experience, drive commercial success, and inspire a passionate team in a truly breathtaking location.

Why this role matters:

As the strategic and operational head, you'll oversee all departments—Rooms, F&B, Wellness, Maintenance, and IT—ensuring smooth daily operations while keeping an eye firmly on long-term growth. You'll be the one who balances
exceptional service, strong financial results, and a culture where teams feel empowered and inspired
.

Your leadership will set the tone:
elevated yet unpretentious, dynamic yet relaxed
—a style that resonates with both resort guests and international visitors.

What you'll do:

Lead and coordinate all operational areas into one cohesive plan

Drive guest satisfaction, anticipating needs and creating unforgettable experiences

Safeguard standards, profitability, and brand reputation under the guidance of ownership

Innovate across F&B, wellness, and events, keeping concepts fresh and relevant

Empower and grow diverse teams, fostering accountability and engagement

Oversee preventive maintenance and H&S compliance to protect both guest experience and property value

How success will be measured:

Guest satisfaction, NPS, and review scores

Commercial performance: GOP/EBITDA, RevPAR/TRevPAR

Employee engagement, retention, and internal promotions

Audit results, brand standards, and compliance metrics

What's on offer:

Competitive compensation package

Accommodation support for relocation

A learning-driven environment with real opportunities for growth

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