
Junior Warranties Administration
1 day ago
Having a leadership presence in the automotive sector for over a century, at Saracakis Group of Companies, we are always looking for passionate people to join our team. We are currently seeking to hire for our central offices in Athens a:
Junior Warranties Administration & Technical Support - Construction Machinery (VOLVO)
Duties&Responsibilities:
- Handling warranties and guide problem troubleshooting
- Warranties data entry and follow-up at the manufacturer's systems
- Provide technical support, create reports, and communicate with the Workshops' Technical Responsible
- Communication and service optimization towards Customers and Partners
- Support customers and manage complaints
Qualifications & Skills:
- Bachelor's degree in Mechanical Engineering
- Master's degree in a relevant field, will be considered a plus
- Knowledge of modern Machinery or vehicle operation
- Excellent knowledge of Ethe nglish language (written & oral) - understanding of technical terms will be considered as an asset
- Excellent knowledge of Microsoft Office Suite
- Experience in customer support and complaints handling
- Strong technical aptitude and ability to search and solve complex issues independently
- Positive attitude, initiative ·
- Analytical mind, commercial thinking, and innovative approach
- Fulfilled military obligations (for male candidates)
Our company offers:
- Competitive compensation package (Base Salary, performance-based Yearly Bonus, and non-monetary Benefits and Perks)
- Life & Medical Insurance
- Strong training, career development prospects, and growth
- Modern, human-centric, and friendly working environment
All applications are considered strictly confidential.
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