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Spanish Speaking Customer Support for Home Appliances Department
2 weeks ago
- Respond to customer inquiries in Spanish via phone, email, and chat
- Assist clients with questions about home appliances, including troubleshooting and product information
- Accurately document customer interactions and solutions in our CRM system
- Collaborate with internal teams to resolve more complex client issues
- Provide detailed information about product features, warranties, and service options
- Gather customer feedback to contribute to ongoing service improvements
- Participate in training sessions to maintain up-to-date product knowledge
- Fluency in Spanish and English, both written and verbal
- Previous experience in customer support, preferably in the home appliances or retail industry
- Excellent communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- A proactive approach to ensuring customer satisfaction
- Ability to manage multiple inquiries efficiently in a fast-paced environment
- Familiarity with customer support tools and CRM systems
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Relocation Package ( Flight, Transfer and Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- 2 Extra Bonus for Candidates starting in June, July or August
- Support In Finding Accommodation After Hotel
- Fully Paid Training
- Free Greek Course
- More Benefits and Discounts
- And More...
Mercier Consultancy
