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Telesales Representative

2 weeks ago

Athens, Attica, Greece Volton Full time €1,500 - €3,000 per year

Volton Hellenic Energy SA is a Greek company that is dynamically active and is rapidly increasing its capacity in the field of Electricity Supply and Trading, in the Gas Energy Sector and in the field of Telecommunications (through Orizon).

By offering reliable services that meet the ever-growing energy needs of businesses and households, Volton aims to build solid and trustful relationships with its customers. The company's ambition is to become one of the most important companies in the industry and remain at the forefront of developments as the first multiservice provider combining Electricity, Natural Gas and Telecommunications.

As part of its development, Volton strengthens its human resources in Athens and is seeking a Telesales Represantative.

We are seeking a skilled Telesales Represantative to join our team and take responsibility for the successful execution of TS projects, ensuring that our objectives are met with precision and efficiency.

Responsibilities

  • Contact prospective customers by phone to promote products or services (mobile phone plans, energy packages)
  • Explain pricing, promotions, and service details in a clear and trustworthy manner
  • Handle customer inquiries, resolve doubts, and manage objections
  • Record all call details and outcomes in the company's CRM platform
  • Work toward and achieve daily, weekly, and monthly sales targets
  • Provide a high level of customer satisfaction and contribute to team goals
  • Stay up to date with promotions, pricing plans, and industry trends

Requirements

  • Previous experience in telesales or phone sales (preferably in the Telco or Energy sectors)
  • Excellent communication and interpersonal skills
  • Ability to learn quickly and adapt to a dynamic workplace
  • Familiarity with CRM platforms (Salesforce,  or other)
  • Ability to work under pressure and handle rejection gracefully
  • Commitment to delivering high service quality and securing customer loyalty

Personal Skills

  • Positive, enthusiastic, and motivated team player
  • Ability to listen carefully and respond to customer needs
  • Persistence and resilience in the face of rejection
  • Solutions-oriented, adaptable, and eager to improve
  • Collaborative and able to contribute to team goals
  • Passion for delivering an outstanding customer experience

Benefits

  • 6-hour employment with monthly salary based on the full-time (8-hour) minimum wage
  • Indefinite contract
  • Monthly bonus for achieving targets
  • Private insurance, corporate benefits and perks
  • Continuous training and professional development
  • Excellent professional environment
  • Modern and productive working facilities

Don't miss the chance to join a Great Place to Work-Certified Company that fosters a positive work environment, proudly recognized as a Best Workplace for Women 2025.

All applications will be treated with confidentiality. If your CV meets the requirements of the job, we will contact you by phone to schedule an appointment. Information about the company on our site