Technical Account Manager

2 days ago

Athens, Attica, Greece Vodafone Full time €40,000 - €80,000 per year
What you'll do
  • Perform daily customer visits, enquire with customer IT personnel & analyse customer needs.
  • Investigate Customer needs and propose the technical solution that meets customer requirements.
  • Prepare and present the sales offers, lead the technical and commercial discussion and follow up any open points with customers, in order to get the sales orders executed.
  • Propose the appropriate, Networking and Security solution, that best address customer needs.
  • Achieve commercial targets through cooperation and support of Vodafone's business account managers.
  • Achieve Revenue Growth of supported clientele
  • Co-operate with Design Experts to address customer needs sufficiently.
  • Liaise thoroughly with internal and external business Partners, combining technical advice to design and fulfil the best possible ROI for the customer's estate.
  • Become the long term contact of choice for the customer's Digital Transformation journey and solutions lifecycle.
  • Inspire and ignite attention to Vodafone's offer of Fixed Connectivity services & solutions.
Who you are
  • University degree in Telecoms/IT or related
  • Excellent command in writing and speaking of both Greek and English language
  • Previous working experience in a similar position in a Telecommunications or IT company
  • Ability to compose solutions for WAN/LAN networking (SDWAN), Security and telephony
  • Experience in technical writing for the above
  • Very good interpersonal skills and ability of fluent communication with customers and partners.
  • Strong results orientation and attention to detail.
  • Flexibility to work under pressure & tight timelines.
  • Ability and interest to learn about the latest business services and products.
  • Self-drive and commitment to create awareness, consideration and adoption of innovative services and solutions.
What's in it for you
  • Competitive pay, bonus & remuneration package
  • Private Health & Medical Insurance
  • Hybrid way of working: a blend of 80% remote/field based and 20% office-based working, including the option to work up to 20 days from abroad
  • Remote work equipment to help you create a comfortable, ergonomic workspace at home
  • Unlimited access to learning resources and trainings
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Spirit of Vodafone Day: one day each quarter dedicated to your personal development
  • Extra days off: Vodafone Day, Family Day, Volunteering Day
  • Needless to say, we cater for your communication wherever you are
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
  • Special employee offers and discounts
Who we are

Vodafone

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