People & Operations Manager
2 days ago
Location: Athens
Reports to: CEO
Team: Operations & HR
TOPOSOPHY is one of Europe's leading agencies in placemaking, tourism strategy, and destination marketing. Whether we're developing a destination master plan, exploring the latest travel trends, or running a cultural event, we bring together a diverse and dedicated team. Since 2010, we've worked with cities, governments, and global brands to design better places and experiences for people. We're growing — and so is our need for strong internal coordination.
What we're looking forWe're hiring a People & Operations Manager to help keep our team and internal operations organised, well-supported, and aligned. This is a practical, hands-on role at the heart of the company — supporting HR, managing internal processes, ensuring our tools and systems run smoothly, and providing day-to-day support across teams.
The role sits between HR, admin, and operations — and would suit someone who's well-organised, digitally fluent, and enjoys making things run better behind the scenes.
What you'll doPeople Operations & HR Support
- Coordinate onboarding and offboarding for new team members
- Support recruitment processes (posting jobs, scheduling interviews, preparing documentation)
- Maintain and update employment contracts, records, and personnel files
- Administer team benefits (health insurance, leave tracking, meal vouchers, phone plans, etc.)
- Help communicate and implement HR policies, review cycles, and team growth plans
- Track well-being programs, time-off, and remote work
- Assist with training initiatives, documentation, and evaluation of team development efforts
- Ensure confidentiality and compliance with Greek labor law and internal practices
- Act as the go-to person for team-wide coordination and communication
- Support cross-departmental collaboration and follow-up
- Plan team-building activities and manage team feedback processes
- Coordinate shared resources, internal templates, and SOPs
- Manage core tools (Slack, Google Workspace, , LastPass) at admin level
- Handle user setup/offboarding, permissions, and platform hygiene
- Ensure tools are secure, well-used, and aligned with internal workflows
- Deliver basic training and troubleshooting support to team members
- Organise team meetings and workshops (agendas, notes, follow-ups)
- Track internal project progress and help teams stay on schedule
- Provide coordination support across teams when needed
- Keep internal files, contracts, records, and templates organised and up to date
- Help prepare internal presentations, reports, and project documentation
- Support management with ad hoc research or operational tasks
What experience should you have
- At least 2 years in a relevant role: team coordination, HR admin, or internal operations
- Proven ability to manage employee records, contracts, benefits, and onboarding
- Excellent organisation skills, time management, and high attention to detail
- Strong interpersonal and communication skills — fluent in both Greek and English
- Experience using Google Workspace, Slack, , and HR/time-tracking tools
- Able to handle sensitive information with care and discretion
- Comfortable working independently and taking initiative
- Bachelor's degree in HR, Business Administration, or similar
- Additional training in HR or digital operations is a plus
- Competitive salary and private health insurance
- Professional equipment allowance to ensure you have the tools you need to perform at your best
- Team-led training and hands-on learning designed to help you grow in your role from day one
- Professional development courses allowance to support continuous learning and career growth
- A diverse, international team shaping the future of destinations
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