Junior People Operations Associate

About us

Founded in 2015 in Athens, Greece, Welcome redefines the way people travel by going above and beyond the commoditized transfer service and being the first company to deliver a complete, personalised, in-destination travel experience. From the moment a traveler arrives at a new destination, until their return journey home, Welcome accommodates all their travel needs, including transfers, sightseeing trips, and local information, in the easiest, friendliest, and most personalised way possible. Welcome's drivers are experts in the area and share their local know-how to make travellers feel at home wherever they are. The company has also introduced contactless rides, thorough cleaning protocols, and protective equipment to make every journey safe.

Being a travel tech startup, Welcome continues to grow and scale its operations and is quickly becoming a global category leader for in-destination travel services.

• One of the highest-rated global transportation companies with a rating of 4.9/5 stars.
• Expanded from 200 destinations last year to 350, achieving our ambitious 2024 growth target.
• Over 4,000 travel partners including 2,500 hotels, numerous vacation rentals, and travel agents, adding 50+ new ones every month.
• Over 2.5 million happy travellers every year.

If you want to dive deeper into the awesomeness of Welcome's culture, click on  to check our TikTok account.

The Team

We are a group of vibrant, diverse people who love travelling and never settle on quality. Each one of us didn't join Welcome by chance and believes deeply in what Welcome is trying to achieve, so we work relentlessly to make that happen. We challenge common logic, focus on design, put simplicity and usability first, and create memorable experiences. We keep learning and exploring better ways to serve our community and grow personally and professionally in our respective fields. We stay humble along the way, with a "pay it forward" mentality, but with big and bold goals.

As a Junior People Operations Associate, you will be supporting the smooth execution of core people processes and HR initiatives across the employee lifecycle. This role works closely with the People Operations Team Lead to provide logistical and administrative support, helping ensure that the employee experience is consistent, timely, and well-organized. It's a foundational HR role designed for someone eager to grow within the people function.

Core Responsibilities:

• Process Support: Assist in the execution of recurring HR processes such as performance reviews, engagement surveys, and feedback cycles.
• Logistics & Coordination: Coordinate scheduling, communications, and materials for HR programs, trainings, and events.
• HR Systems & Documentation: Support accurate data entry and updates in HR systems (e.g., HiBob), maintain digital files, and track participation metrics.
• Onboarding & Offboarding Assistance: Help coordinate the logistics of onboarding and offboarding experiences, ensuring a smooth transition for new joiners and leavers.
• Employee Support: Act as a helpful point of contact for employees with basic questions about HR processes or tools.
• Culture & Engagement: Assist in the implementation of culture-building activities (e.g., HR initiatives, internal recognition program) and gather feedback on participation.
• Learning & Development Support: Assist in coordinating and tracking learning initiatives, including training logistics, scheduling, communication, and collecting/evaluating participant feedback.

• Bachelor's degree in Human Resources, Business Administration, Economics or a related field. A Master's will be considered a plus.
• 1–2 years of experience in HR support, People Operations, or administrative coordination, preferably in dynamic or fast-paced environments.

Technical skills:

• Experience working with HRIS platforms (e.g., HiBob, Bamboo, or similar systems).

• Proficiency with MS Office Suite (Excel, Word, PowerPoint) and Google Workspace.

• Familiarity with core HR processes such as onboarding, performance management cycles, employee engagement initiatives, or learning & development support.
• Excellent verbal and written communication; able to interact effectively with employees and stakeholders across levels.
• Strong ability to manage multiple processes and logistics simultaneously while maintaining accuracy and attention to detail.
• Comfortable working in a changing environment; proactive in handling challenges and eager to learn.
• Collaborative mindset with the ability to work closely with the People Operations Team Lead, People Managers, and other members of the People team.

• Vibrant and fresh work environment
• Flexible work-from-home policy
• The tools you need to perform your daily tasks successfully
• L&D personal budget
• Private Insurance Plan
• +4 extra PTO days annually
• The unique opportunity to join "the next big thing" at ground level