Turkish Speaking

1 week ago

Athens, Attica, Greece XM Full time €35,000 - €45,000 per year

Turkish-Speaking Customer Experience Officer – Cyprus, Greece or Remote

The Role:

We are looking for passionate and self-motivated professionals to join our Customer Experience Team.

The main responsibilities of the position include:

  • Deal with clients' inquiries via live chat, email and telephone
  • Perform personal clientele analysis and taking actions as required
  • Handle client inquiries appropriately and ensuring that high level service is provided
  • Promote available products and services to clients
  • Develop and maintain excellent relationships with prospective and existing clients
  • Cooperate effectively with other departments as required
  • Contribute to team effort by achieving targeted results

Main requirements:

  • Degree in a business-related field
  • Client handling experience in the financial services sector is a definite plus
  • Fluent Turkish speaker with excellent oral and written skills in English
  • Ability to multitask and maintain a high-level of organization
  • Outstanding communication and interpersonal skills
  • Excellent computer literacy
  • Valid work permit required

Benefit from:

  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

Type of employment:
Full time

Location:
Cyprus, Greece or Remote

Please visit our website to submit your online application for this position.

All applications will be treated with strict confidentiality

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