Senior UX Researcher

9 hours ago

Athens, Greece OPAP Group Full time €30,000 - €60,000 per year

We are #OPAP

We are the leading gaming company in Greece and one of the most respected in the industry worldwide, with 67 years of history. Our vision is to provide best in class entertainment across retail & online in a safe & responsible way, while generating sustainable value to all stakeholders & giving back to society. Customer centricity, digital orientation, agility, people engagement, and social contribution are embedded in our DNA, fostering a culture that is open, inclusive, adaptive and growth-oriented. Our recently redesigned values focus on Doing what is right, Winning together, and Thinking differently

At OPAP, we have been recognized as a Top Employer in Greece for 3 consecutive years, in 2023, 2024 & 2025 A certification that underlines our commitment to providing a workplace that stands out.


So what's the challenge...

As a Sr. UX Researcher, you will design and conduct user research to uncover actionable insights that inform product decisions, enhance digital experiences, and ensure solutions are grounded in real customer needs, while aligning with the strategic direction of digital propositions.

Your day to day will include:

  • Planning and executing qualitative and quantitative research such as activities, interviews, usability testing, surveys, and diary studies
  • Synthesizing and communicating research findings into clear, compelling insights and recommendations that inform product design and strategic direction
  • Collaborating with designers, analysts, product owners, and stakeholders to align research with business goals
  • Contributing to journey mapping, persona development, and experience evaluation with a strong understanding of user behaviors and motivations
  • Advocating for user-centered designs by championing research-based decisions across teams and initiatives
  • Supporting standardized research methods, templates, and repositories
  • Staying informed of best practices in UX research and continuously seeking ways to improve methods and impact


What you need to succeed:

  • 4+ years of experience in UX research, human-centered design, or behavioral research
  • Strong command of a range of qualitative and quantitative research methods
  • Experience conducting research across the full product lifecycle—from discovery to validation
  • Skilled in tools such as User Testing, Optimal Workshop, Dovetail, or equivalent
  • Excellent communication, presentations and storytelling skills—able to convey complex findings clearly to diverse audiences
  • Ability to work independently and collaboratively in cross-functional teams.
  • Fluent in Greek, English

What's in it for you?

  • An award-winning working environment 
  • State of the art facilities including gym & restaurant 
  • Hybrid working model 
  • Competitive salary package and bonus scheme 
  • Health insurance coverage & Pension Plan 
  • Monthly food allowance 
  • Continuous learning with classroom/digital trainings by OpapAcademy 
  • Internal Career Opportunities 
  • Well-Being Activities 

OPAP Group is an equal opportunity employer

Does this sound like you? If yes, we would love to meet you

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