Information Technology Administrator

2 days ago

Athens, Attica, Greece AMPLUS S.A. Full time €25,000 - €30,000 per year

Company Profile

AMPLUS Technologies
is a pioneering, innovative and
Great Place to Work Certified
, IT Company that implements high quality projects in Financial Institutions, Telecommunication Companies, Insurance Organizations, Educational Institutions, and organizations of the wider Public and Private Sector. With a starting point back in the decade of 2000's, Technologies has managed to possess a major market share of the IT Solutions industry. Established by a team of IT specialists, the company has a stable and upward evolution throughout these years.

In
AMPLUS Technologies
, we constantly offer integrate and end to end solutions which increase the quality of the services provided and strengthen the loyalty of our clients through a client-driven approach.

Due to the continuous growth of our company, we are currently looking for an
IT Help Desk Support Technician
to join our team.

Responsibilities

  • Provide first-line support to users across the organization via phone, remote access, and in-person.
  • Manage, track, and resolve support requests through the Jira platform.
  • Set up and configure new computers using disk imaging tools.
  • Perform computer hardware repairs and upgrades.
  • Troubleshoot and resolve printer-related issues (e.g., paper jams, consumable replacements).
  • Support workstation relocations, including computer, monitor, and structured cabling changes.
  • Assist with user account management and administrative tasks in Active Directory.
  • Ensure smooth operation of Windows operating systems and Microsoft Office applications.
  • Maintain accurate records of IT assets, incidents, and resolutions.
  • Collaborate with other IT team members to escalate and resolve complex issues.

Qualifications

  • B.Sc. in Information Technology, Computer Science or equivalent discipline.
  • 1-3 years of professional experience in related role.
  • Excellent command of MS-Office applications.
  • Familiarity with using help desk software and ticketing systems.
  • Fluency in Greek and in English, both written and spoken.
  • Strong communication skills to collaborate effectively with team members.
  • Multi-tasking and organizational skills, ability to work under tight deadlines.
  • Problem-solving and analytical skills.

Benefits

  • Competitive salary
  • Great Place to Work Certified Company
  • Mentorship program for induction
  • Monthly Meal coupons
  • Continuous learning and development opportunities in IT industry
  • Modern, stable, and challenging work environment

All applications will be treated in strict confidence

In AMPLUS SA we apply our principles of fair and equitable treatment, non-discrimination and equal employment opportunity

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