In Room Dining Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

About the Outlet – In-Room Dining

Deliver personalized and discreet service to guests in the comfort of their rooms and suites. Offer seamless 24-hour dining experiences that combine convenience, privacy, and lu xury, maint aining Four Seasons' signature standards of hospitality.

About the Role

At Four Seasons Astir Palace Hotel Athens (ranked No. 17 in the World's 50 Best Hotels), we are seeking a highly engaged In-Room Dining Coordinator to join our team for the Season 2026 (minimum 6 or 7 months contract). You will ensure guests receive timely , accurate , and highly personalized in-room dining service , including special requests, private bar orders, and complementary amenities.

What You Will Do

• Take guest in-room dining orders and communicate special requests to the kitchen.

• Answer telephones courteously, provide menu guidance, and describe food and beverage selections vividly.

• Upsell additional products and services to maximize revenue.

• Coordinate delivery of guest orders and amenities with Room Service Servers, ensuring timely and accurate service.

• Record guest charges, gratuities, and maintain check accuracy.

• Maintain and file logs of amenity deliveries, special requests, and private bar services.

• Update guest profiles in Opera and maintain VIP or special request reports.

• Coordinate with Housekeeping and Banquets for simultaneous or special in-room deliveries.

• Use HotSOS to dispatch staff to guest rooms and residential floors efficiently.

• Prepare reports using Avero and assist with payroll reporting as required .

• Liaise with kitchen staff for extraordinary or off-menu requests.

• Accept and manage reservations for hotel food & beverage outlets using Open Table.

• Assist with phone coverage, administrative tasks, and general department support.

• Comply with all Four Seasons' Category One and Two Work Rules and Standards of Conduct.

• Maintain high standards of hygiene, safety, and professionalism while on duty.

• Respond properly in any hotel emergency or safety situation.

What You Bring

• High School Diploma or equivalent experience.

• Applicants must have European Passport or the legal right to work in Greece.

• Previous experience in in-room dining, food & beverage, or hospitality is an advantage.

• Strong communication skills, attention to detail, and ability to multitask in a fast-paced environment.

• Fluency in English is essential; proficiency in Greek is an advantage.

• Food handling and sanitation certification is a plus.

What We Offer

• Competitive Salary and comprehensive Benefits Package.

• Complimentary Employee Meals, Bus Transportation, Uniform & Laundry Services.

• Ticket Restaurant monthly allowance of €100.

• Complimentary Nights at Four Seasons Hotels & Resorts globally.

• Employee Recognition Program.

• Opportunities for Global Travel through Task Forces and Transfers.

• Access to Four Seasons global Training & Development programs.

Schedule & Hours

• Summer Seasonal Job – 5 working days per week, with 2 days off.

• Schedule is flexible and may change weekly according to business needs.

If you are passionate about providing impeccable in-room dining experiences in a world-class hospitality environment and want to be part of a highly skilled team, we want to hear from you