German Speaking Multilingual Support Representative

4 days ago

Greece Patrique Mercier Recruitment ES Full time

Join Our Vibrant Team Patrique Mercier Recruitment ES is delighted to offer a position for a **German Speaking Multilingual Support Representative**. If you are fluent in German and committed to providing outstanding customer service, we would love to meet you

In this role, you will support our German-speaking customers by addressing their inquiries and resolving issues in a timely manner. Your language proficiency and customer care skills will play a pivotal role in fostering positive relationships within a culturally diverse environment.

Your Responsibilities
  • Provide top-quality multilingual support to German-speaking clients via phone, email, and chat.
  • Efficiently resolve customer inquiries and concerns to ensure client satisfaction.
  • Maintain detailed and accurate records of customer interactions in our CRM system.
  • Collaborate with internal teams to enhance service delivery and improve processes.
  • Engage in continuous training to enhance your product knowledge and service abilities.
Requirements
  • Fluency in German is required; proficiency in additional languages is a plus. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
  • A strong enthusiasm for customer service and a desire to exceed client expectations.
  • Previous experience in a customer support role is preferred.
  • Exceptional communication and interpersonal skills.
  • A proactive, positive attitude with strong problem-solving abilities.
  • Able to thrive in a fast-paced environment and manage multiple priorities.
  • Willingness to learn and adapt within a multicultural workplace.
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks

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