Key Account Manager

16 hours ago

Kifissia, Attica, Greece Papoutsanis SA Full time €25,000 - €40,000 per year

Founded in 1870,
Papoutsanis SA
is the biggest soap manufacturer in Greece and one of the largest producers of soap and hotel cosmetics in Europe. At its plant in the north of Athens, the largest production unit of its kind in Southeast Europe and one of the most technologically advanced in Europe, Papoutsanis produces more than 220,000,000 innovative, high-quality products annually, while exporting to more than 45 countries.

With a clear focus on sustainability and a global business network, Papoutsanis strives to continue on its strong growth track, building on four distinct strategic units: Own Brands - Hotel Amenities -Third-Party and Private Label Manufacturing - Specialty Soap Bases.

We are looking for a
Key Account Manager
to manage and grow our relationships with major retail and wholesale clients. The role focuses on driving sales growth, maximizing profitability for branded products and collaborating closely with Sales, Marketing, and Logistics teams. The
Key Account Manager
will report directly to the Sales Manager.

What You'll Do:

  • Expand and nurture the retail customer network, driving growth and maximizing results.
  • Manage Key Accounts, including major retail and wholesale clients, building strong and long-lasting partnerships.
  • Monitor, analyze, and forecast sales performance using KPIs, ensuring profitability across customers and product categories.
  • Collect and interpret market and competitor insights to guide strategic decisions.
  • Contribute to commercial planning, adjusting actions to align with market trends and company priorities.
  • Collaborate with the Sales Manager to implement and execute the commercial strategy.
  • Work closely with internal teams (Marketing, Customer Service, Finance) to ensure seamless operations and high customer satisfaction.
  • Oversee demand planning to align sales forecasts with inventory management.
  • Utilize Business Intelligence (BI) tools to uncover insights and support data-driven decisions.
  • Participate in industry meetings and commercial initiatives to stay ahead of market developments.

What We're Looking For:

  • Bachelor's degree in business administration, Economics, or related field.
  • 3-5 years of experience in Key Account Management or a similar sales role in the FMCG sector, with proven experience working with both retail and wholesale clients.
  • Proven track record of managing major clients and achieving sales targets.
  • Strong knowledge of sales processes, account management, and commercial planning.
  • Experience in demand planning and sales forecasting.
  • Competence in market research and competitor analysis to identify growth opportunities.

Good To Have:

  • Knowledge of ERP systems, preferably SAP.
  • Experience with Business Intelligence (BI) tools for data analysis and reporting.

What Sets You Apart:

  • Excellent communicator & negotiator - builds trust with retail and wholesale clients.
  • Customer-focused
  • Resilient & agile in fast-paced environments
  • Collaborative team player with cross-functional teams
  • Organized & results-oriented
  • Proactive & solution-focused

Ready to leave your mark in FMCG? Join us as a Key Account Manager and drive the growth of our branded products, turning retail and wholesale partnerships into lasting success

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