Accounts Receivable Supervisor

Credit Control Associate @instacar

At instacar, we're not just transforming the way people move—we're pioneering the future of transportation and mobility. Established in 2018 and officially launched in September 2019, instacar is the first fully digitized mobility-as-a-service scale-up. Our vision is to be the ultimate one-stop mobility app, providing comprehensive services for all drivers. Our mission is to revolutionise perceptions of new - age mobility through technology and a customer-centric approach. At instacar, we are focused beyond just leasing cars, we are dedicated to serving drivers.

Our Core Values:

instacar is guided by our core values: Be Fair, Be Bold, Be Patient. We're committed to fairness in all our collaborations, bold innovation and patience in our growth.

Our Milestones:

In less than five years, we've achieved significant milestones, establishing four prominent instacar points, investing in micro-mobility, and developing our own tech tools like instafleet, a fleet management solution, crafted in-house to streamline operations. Additionally, our all-in-one app provides instadrivers with a centralised platform to manage every aspect of their vehicle subscription seamlessly.

Why Join #instateam?

As we experience rapid growth rates of over 100% annually, supported by esteemed investors like Autohellas, and Elikonos Capital, and achieving a revenue for 2024 of ≈ €24million and being on track to surpass €35 million in 2025, fueled by a strong market presence., we're on the lookout for dynamic individuals to join our #instateam.  At instacar, your voice matters, your creativity thrives, and your impact is tangible. With a human-centered approach and an unwavering commitment to excellence, instacar offers an environment where innovation flourishes, and every contribution is valued.

Your Role: 

For our Finance team we are seeking a proactive Accounts Receivable Supervisor to lead our Collections team, manage key customer accounts, and ensure timely and accurate cash collections. This role is essential for maintaining cash flow, minimizing overdue balances, and supporting sound financial operations

What you will need to do:

• Supervise daily operations of the collections team
• Manage the collections process, including reminders, follow-ups, and payment arrangements.
• Monitor ageing reports and initiate collection actions to minimize bad debt
• Oversee the timely and accurate allocation of incoming payments
• Support monthly and year-end closing activities, including account reconciliations.
• Ensure compliance with the company's AR and collections policies, procedures, and internal controls 
• Handle escalated customer issues, resolve disputes with professionalism and maintain positive customer relationships. 
• Manage collections for customer accounts, ensuring timely payments and strong communication.
• Train and mentor team members to enhance performance and efficiency

Requirements

• Bachelor's degree in Accounting, Finance, or a related field.
• 3–5 years of experience in Accounts Receivable, including at least 1–2 years in a supervisory or team lead role.
• Strong knowledge of ERP systems and excellent MS Excel skills.
• Good command of English (written and spoken).
• Ability to manage key accounts and handle challenging customer interactions professionally.
• Strong organizational and time-management skills with the ability to meet deadlines.
• Knowledge of customer credit evaluation, collection and legal procedures.
• Leadership ability and a detail-oriented mindset.
• Familiarity with process improvement or AR automation initiatives.

Benefits

• Collaborate with industry experts  in a supportive and inclusive environment.
• A competitive benefits package, including premium private health & life insurance programs 
• Additional perks such as significant discounts on various health, exercise, and nutrition services, a birthday gift card, and more.
• Opportunities for career growth and advancement with a commitment to promoting from within.
• Experience firsthand the convenience of instacar with 10 free rental days.
• Exclusive cost rates for renting a car from instacar, because why drive anything else?
• Work in our brand new HQ in Kifissia.

instacar is an Equal Opportunity Employer, committed to diversity, inclusion, and creating an environment where all employees can thrive, regardless of background or identity.

Ready to drive innovation with us? Apply now and become part of  #instateam