Customer Service Representative

1 week ago


Athens, Attica, Greece Mellon Group of Companies Full time €20,000 - €25,000 per year

Η Mellon Technologies, μητρική εταιρεία του Ομίλου Εταιρειών Mellon, κατέχει ηγετικό ρόλο στο χώρο των ηλεκτρονικών συναλλαγών, των υπηρεσιών τηλεφωνικής εξυπηρέτησης καθώς επίσης και των υπηρεσιών business process outsourcing αναζητά: 

Customer Service Representative για διαχείριση εισερχόμενων κλήσεων

Περιγραφή Ρόλου

  • Τηλεφωνική εξυπηρέτηση εισερχομένων κλήσεων οφειλετών
  • Διαχείριση και εξυπηρέτηση αιτημάτων αναφορικά με την διευθέτηση των οφειλών τους (δεν αφορά είσπραξη), ενημέρωση για πορεία του εκάστοτε αιτήματος, τρόπους πληρωμής κλπ.
  • Σταθερό ωράριο 09:00-17:00 Δευτέρα έως Παρασκευή
  • Δυνατότητα smart working μετά το πρώτο 3μηνο εργασίας
Requirements
  • Πτυχίο ΙΕΚ/ΤΕΙ ή Απολυτήριο λυκείου
  • Καλή γνώση Αγγλικών
  • Καλή χρήση Η/Υ, η εμπειρία στο Qualco θα εκτιμηθεί
  • Επιθυμητή πρότερη εργασιακή εμπειρία σε τηλεφωνικό κέντρο 1 έτους
  • Επαγγελματική συμπεριφορά με διάθεση εξυπηρέτησης των πελατών και ομαδικό πνεύμα
Benefits
  • Σύγχρονο και δυναμικό περιβάλλον εργασίας
  • Προοπτικές εξέλιξης εντός του ομίλου
  • Μηνιαίο Bonus βάσει επίτευξης στόχου
  • Υβριδικό μοντέλο εργασίας


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