French-Speaking Technical Support Customer Experts
6 days ago
Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology products
Do you have excellent French communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk You'll provide top-notch support for a wide range of data technology products, from hard drives to flash memory, for a major American manufacturer. Help our Dutch-speaking customers and work in the exciting world of data storage solutions.
Responsibilities include:
- Answering inquiries about products specification via phone, chat and email
- Providing troubleshooting for various technical issues
- Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
- Performing data entry
- Excellent communication skills in French
- Good command of English (B2+)
- Technical research skills to troubleshoot customer problems.
- Advanced internet research skills
- Hardware and software medium to advanced knowledge
- Prior experience in technical support will be considered as an advantage
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well ascommunity & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
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