French-Speaking Customer Experts for Cloud Platform

1 week ago


Athens, Attica, Greece TP GREECE Full time €15,000 - €25,000 per year

Job Overview:

  • Experience Level

Junior

  • Total Years Experience

0-5

  • Job Languages

French

  • Job posting schema

No

Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platform

Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.

As a member of our French Technical Customer Experts team, you will be providing 24/7 support for users from France, and Belgium, helping them with their inquiries and technical issues via phone & e-mail.

A new career journey in an awarded working environment begins at the click of the "Apply for this job" button. Just push it

What you will be doing:

  • Provide 24/7 help-desk support via phone and email

  • Follow company and client procedures and guidelines

  • Be positive and proactive and have a desire for applying continuous improvement processes

  • Exchange ideas and solutions with your colleagues

JobRequirements:

  • Excellent writing & verbal communication skills in French

  • Good technical troubleshooting & problem-solving skills

  • Technical background & familiarity with technology trends

  • Experience in customer service will be appreciated

  • Positive attitude & team spirit

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-), when applicable

  • Competitive monthly salary + 2 extra salaries per year

  • Referral Program: Bring your friends and receive great bonuses

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth &development opportunities

  • Special events as well as community & social responsibility initiatives

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

  • Work for aGreat Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all.

Find out more

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