French-Speaking Customer Experts for Cloud Platform
7 days ago
Job Overview:
- Experience Level
Junior
- Total Years Experience
0-5
- Job Languages
French
- Job posting schema
No
Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platform
Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.
As a member of our French Technical Customer Experts team, you will be providing 24/7 support for users from France, and Belgium, helping them with their inquiries and technical issues via phone & e-mail.
A new career journey in an awarded working environment begins at the click of the "Apply for this job" button. Just push it
What you will be doing:
Provide 24/7 help-desk support via phone and email
Follow company and client procedures and guidelines
Be positive and proactive and have a desire for applying continuous improvement processes
Exchange ideas and solutions with your colleagues
JobRequirements:
Excellent writing & verbal communication skills in French
Good technical troubleshooting & problem-solving skills
Technical background & familiarity with technology trends
Experience in customer service will be appreciated
Positive attitude & team spirit
What we offer:
Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-), when applicable
Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth &development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for aGreat Place to Work-Certified Company that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all.
Find out more
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