Customer Expert

4 days ago

Municipality of Athens, Greece JUJUR Full time €25,000 - €50,000 per year

Position: Customer Expert

Work model: Remote

Location: Greece

Employment type: Full-time

What You Will Be Doing:
  • Handling incoming phone calls, messages, and emails from customers.
  • Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.
  • Troubleshooting technical issues and offering solutions to customer inquiries.
  • Processing warranty claims, repairs, and replacements.
  • Offering product recommendations based on customer needs and preferences.
  • Maintaining high customer satisfaction through professional and courteous
  • communication.
Job Requirements:
  • Excellent writing and verbal communication skills in Slovak and English.
  • Strong attention to detail.
  • Good technical troubleshooting and problem-solving skills.
  • Ability to handle unexpected changes and customer concerns with professionalism.
  • Experience in customer support or technical support roles will be appreciated.
What We Offer:
  • Relocation support: Flights, accommodation & housing assistance (Athens, Thessaloniki)
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors on products and customer service techniques.
  • Professional growth and development opportunities.
  • Special events, community involvement, and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.

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