Senior Solution Engineer

2 days ago

Athens, Attica, Greece Iskraemeco Full time €40,000 - €80,000 per year

Responsibilities:

  • Installs and configure the System on production and non-production environments of other infrastructure components.
  • Collaborates on integrating the system with IT management tools (monitoring, logging, backup, etc.).
  • Contribute to the solution delivery documentation.
  • Localize the training material and perform trainings in local language.
  • Diagnoses and resolves technical issues efficiently.
  • Regularly updates systems, applies security patches, and performs software updates.
  • Provides technical support to users and ensures smooth system operation.
  • Monitors and analyzes system performance to optimize infrastructure utilization.
  • Implements and maintains security policies and system administration procedures.
  • Configure the System on environments according to the technical design, installation and configuration document.
  • Analysis and planning of IT resource requirements to optimize infrastructure utilization.
  • Weekly progress report to workstream leaders.
  • Performs tasks and activities according to the requirements of standards by which the company is certified, as well as by other relevant technical standards, organization regulations and instructions.
  • Shares knowledge and information with colleagues.
  • Carries out other tasks relating to the area of responsibility, following instructions by the superior.

Qualifications:

  • University degree in a relevant field (Natural Sciences, Computer Science, Information Technology, Engineering and or Management Information Systems).
  • Minimum of 5 years of professional experience.

Required Skills:

  • Proficiency in English (written and verbal).
  • Strong understanding of R&D processes, regulations, and standards.
  • Familiarity with Windows OS and internal company systems.
  • Knowledge of technologies relevant to the role.
  • E-literacy and digital fluency.

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