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People & Operations Manager

2 weeks ago

Athens, Attica, Greece TOPOSOPHY Full time €35,000 - €45,000 per year
People & Operations Manager

Location: Athens
Reports to: CEO
Team: Operations & HR

Who we are

TOPOSOPHY is one of Europe's leading agencies in placemaking, tourism strategy, and destination marketing. Whether we're developing a destination master plan, exploring the latest travel trends, or running a cultural event, we bring together a diverse and dedicated team. Since 2010, we've worked with cities, governments, and global brands to design better places and experiences for people. We're growing — and so is our need for strong internal coordination.

What we're looking for

We're hiring a People & Operations Manager to help keep our team and internal operations organised, well-supported, and aligned. This is a practical, hands-on role at the heart of the company — supporting HR, managing internal processes, ensuring our tools and systems run smoothly, and providing day-to-day support across teams.

The role sits between HR, admin, and operations — and would suit someone who's well-organised, digitally fluent, and enjoys making things run better behind the scenes.

What you'll doPeople Operations & HR Support
  • Coordinate onboarding and offboarding for new team members
  • Support recruitment processes (posting jobs, scheduling interviews, preparing documentation)
  • Maintain and update employment contracts, records, and personnel files
  • Administer team benefits (health insurance, leave tracking, meal vouchers, phone plans, etc.)
  • Help communicate and implement HR policies, review cycles, and team growth plans
  • Track well-being programs, time-off, and remote work
  • Assist with training initiatives, documentation, and evaluation of team development efforts
  • Ensure confidentiality and compliance with Greek labor law and internal practices
Team Coordination & Internal Support
  • Act as the go-to person for team-wide coordination and communication
  • Support cross-departmental collaboration and follow-up
  • Plan team-building activities and manage team feedback processes
  • Coordinate shared resources, internal templates, and SOPs
Digital Tools & Platform Management
  • Manage core tools (Slack, Google Workspace, , LastPass) at admin level
  • Handle user setup/offboarding, permissions, and platform hygiene
  • Ensure tools are secure, well-used, and aligned with internal workflows
  • Deliver basic training and troubleshooting support to team members
Meetings & Project Support
  • Organise team meetings and workshops (agendas, notes, follow-ups)
  • Track internal project progress and help teams stay on schedule
  • Provide coordination support across teams when needed
General Administration
  • Keep internal files, contracts, records, and templates organised and up to date
  • Help prepare internal presentations, reports, and project documentation
  • Support management with ad hoc research or operational tasks

Requirements

What experience should you have
  • At least 2 years in a relevant role: team coordination, HR admin, or internal operations
  • Proven ability to manage employee records, contracts, benefits, and onboarding
  • Excellent organisation skills, time management, and high attention to detail
  • Strong interpersonal and communication skills — fluent in both Greek and English
  • Experience using Google Workspace, Slack, , and HR/time-tracking tools
  • Able to handle sensitive information with care and discretion
  • Comfortable working independently and taking initiative
  • Bachelor's degree in HR, Business Administration, or similar
  • Additional training in HR or digital operations is a plus

Benefits

  • Competitive salary and private health insurance
  • Professional equipment allowance to ensure you have the tools you need to perform at your best
  • Team-led training and hands-on learning designed to help you grow in your role from day one
  • Professional development courses allowance to support continuous learning and career growth
  • A diverse, international team shaping the future of destinations