Technical Service Manager, Athens, Greece

5 days ago

Athens, Attica, Greece ab23ad68-fa02-46cd-a72a-21118f1fa887 Full time €30,000 - €50,000 per year

Join our dynamic team in Athens and seize the thrilling opportunity to become our Technical Service Manager As a pivotal member, you'll play a vital role in supporting our operations in Athens, serving as the go-to expert for all technical inquiries.

Elevate product and service quality, spearhead technical training initiatives, and be at the forefront of innovation. This is your chance to make a significant impact while embracing a rewarding career journey with us.

Your area of responsibility

  • Service Partner Management (third-party service)
  • Planning and executing Technical Trainings for Service Partners
  • Providing Technical Support to Partner Network (phone, email, etc.)
  • Warranty Management (Administration and decision process)
  • Handling and managing Customer Satisfaction Surveys
  • Conducting Tandem Visits for on-the-job training with Partners
  • Contributing to long-term improvement of product and service quality
  • Support at exhibitions and trade fairs
  • General administration in CRM and ERP applications

Your profile

  • Experience in technical service and managing dealer/distributor/service partner networks
  • Proficiency in didactics and training methods
  • Electrician, Electronics, Mechatronics, or similar background (e.g., engineer)
  • Ability to understand and explain complex technical information clearly
  • Diplomatic, patient, and customer-oriented
  • Proactive, enthusiastic, and open-minded
  • Accountable, self-managed, and decisive
  • Strong IT skills (MS Office, SAP preferred, CRM System)
  • Willingness to travel with / valid driver's license B
  • Strong verbal and written communication skills in Greek and English preferable

What counts for us are your qualifications – regardless of age, gender, disability, sexual orientation/identity or social, ethnic, or religious backgrounds. We welcome applications from all people with diverse backgrounds.

If you have any questions, please contact Vildane Hasani.

  • Technical Service Manager, Athens, Greece

    5 days ago

    Athens, Attica, Greece Rational Full time €25,000 - €40,000 per year

    Join our dynamic team in Athens and seize the thrilling opportunity to become our Technical Service Manager As a pivotal member, you'll play a vital role in supporting our operations in Athens, serving as the go-to expert for all technical inquiries. Elevate product and service quality, spearhead technical training initiatives, and be at the forefront of...

  • Service Engineer

    2 weeks ago

    Athens, Attica, Greece Rise Technical Full time

    Service Engineer (Maritime)Athens€40,000 - €45,000 gross based salary + Overtime + Additional travel pay (Total earnings circa €50,000 -€56,000) + Up to 26 days holiday + Pension + Private Medical + Phone + LaptopExcellent opportunity for a multiskilled engineer from the maritime industry to join a multinational market leader which will you the...

  • Polish-speaking Customer or Technical Service Agent to Athens, Greece

    2 weeks ago

    Athens, Attica, Greece Worldwiders Full time €25,000 - €35,000 per year

    Job Description Do you speak Polish and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for youOur partner is the market leader in Customer Care Services. With a modern office that is located in the central part of Athens, our client offers both work experience and cultural experience in...

  • IT Service Management Specialist

    2 weeks ago

    Athens, Attica, Greece ManpowerGroup Greece Full time €25,000 - €50,000 per year

    Do you have experience in IT Service Management Solutions? Are you excited to drive process improvements and new technologies?Do you want to join a leading Technology Solution Provider?ManpowerGroup Greece, on behalf of our client, is seeking an IT Service Management Specialist Our client is a leading Technology Solution Provider, with focus on large-scale...

  • Finnish-speaking Customer Service and Technical Support Agents in Athens, Greece

    2 weeks ago

    Athens, Attica, Greece Worldwiders Full time €25,000 - €40,000 per year

    Job DescriptionDo you want to leave the Northern climate behind and work in Sunny Greece with 300 sunny days a year? Do you enjoy chatting with different people and do you shine in social interactions? Great Our client is looking for you who want to move to Greece About Our Client:Our client is a global leader in outsourced customer service operations, with...

  • Athens, Greece

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    Come and work with us.Are you German native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in historic Athens? So we have the perfect opportunity for youYour future project: join our German Customer Support team.As a customer service specialist in this project, your daily responsibilities will...

  • Athens, Greece

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    Come and work with us.Are you Norwegian native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in historic Athens? So we have the perfect opportunity for youYour future project: join our Norwegian Customer Support team.As a customer service specialist in this project, your daily responsibilities...

  • Athens, Greece

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Come and work with us.Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in historic Athens? So we have the perfect opportunity for youYour future project: join our Dutch Customer Support team.As a customer service specialist in this project, your daily responsibilities will...

  • Dutch Technical Support Advisor

    2 weeks ago

    Athens, Attica, Greece ManpowerGroup Greece Full time €25,000 - €40,000 per year

    Hoi nederlandse sprekers Are you looking for a career change with a forward-thinking global organization? Are you an aspiring tech guru?Then, come be part of an award-winning company and join a successful team that will  boost  your careerManpowerGroup on behalf of its client, a global technology and services leader is looking for highly dexterous and...

  • Technical Sales Manager

    2 weeks ago

    Athens, Attica, Greece ICAP Executive Search Full time €45,000 - €65,000 per year

    ICAP Executive Search & Selection is one of the premium consultancies and part of ICAP People & Employment Solutions, the largest HR Services Provider in Greece and Cyprus. With more than 50 years of experience, we specialize in assessing and recruiting Senior to Middle Level Executives across all sectors.ICAP Executive Search & Selection, on behalf of its...