Italian-Speaking Customer Support Specialist

1 day ago

Athens, Attica, Greece webhotelier Full time €25,000 - €40,000 per year

Italian-Speaking Customer Support Specialist

webhotelier | primalres

101-250

Τουρισμός / Ξενοδοχεία

Προβολή 4 θέσεων

ΑθήναΤοποθεσία

Αθήνα

πριν 2 λεπτά

Ημ. ανάρτησης

πριν 2 λεπτά

Entry / ΑρχάριοςΕπίπεδο εμπειρίας

Entry / Αρχάριος

Πλήρης απασχόλησηΤύπος απασχόλησης

Πλήρης απασχόληση

ΤουρισμόςΚατηγορία θέσης

Τουρισμός

Εργασία από απόσταση κάποιες ημέρεςΤηλεργασία

Εργασία από απόσταση κάποιες ημέρες

We are looking for a fluent Italian-speaking Customer Support Specialist to join our Customer Support Team in our offices located in Athens, Thessaloniki & Rhodes.

This role requires excellent communication skills in Italian (fluent/native level), as you will be in daily contact with Italian-speaking clients. Strong command of Greek and English is also required. You will play a key role in providing first-class support and engagement to our clients -hoteliers and accommodation providers- helping them use our products efficiently and effectively. Ideal candidates are customer-centric, courteous, positive, and detail-oriented, with strong problem-solving and organizational skills.

Key Responsibilities

In this role, you will:

  • Respond to clients' questions and requests through web-based tools, chat, and phone calls.
  • Communicate fluently and professionally in Italian with native-speaking clients.
  • Capture customer feedback and generate tickets for actions, improvements, or bugs.
  • Organize and conduct product demonstrations, when needed.
  • Assist in the development and optimization of customer engagement processes and tools.
  • Stay up-to-date with international customer support trends in the travel tech industry.
  • Collaborate cross-functionally to ensure client satisfaction and meet performance targets.
  • Work efficiently in a fast-paced, dynamic environment.

If you love helping people, enjoy communicating with customers, and are passionate about technology and the travel industry, we'd love to hear from you

Requirements

The ideal candidate will have:

  • Fluent/native-level proficiency in Italian (mandatory).
  • Excellent command of Greek and English (both written and spoken).
  • Previous experience in a customer support or client-facing role.
  • A background in tourism or technology—through studies or hotel work—is helpful, but not required; we provide full training.
  • Very good computer skills and comfort with modern digital tools.
  • Good communication skills, attention to detail, and an organised approach to work.
  • A positive, team-oriented attitude and a desire to grow within a tech-focused environment.

Benefits

  • Competitive compensation scheme.
  • Ongoing professional development and training opportunities.
  • Collaborative and supportive work environment.

All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of personal data protection

Σχετικά tags

hospitality careers

technology

costumer support

hotel

technical service

κρατησεις ξενοδοχειων

κρατήσεις

ξενοδοχείο

hospitality/tourism

tourism

ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ

Italian-Speaking Customer Support Specialist

webhotelier | primalres

Αθήνα

πριν 2 λεπτά

Entry / Αρχάριος

Πλήρης απασχόληση

  • Italian-Speaking Customer Support Specialist

    5 days ago

    Athens, Attica, Greece webhotelier | primalres Full time €25,000 - €35,000 per year

    About the RoleWe are looking forfluent Italian-speaking Customer Support Specialiststo join our Customer Support Team inAthens,ThessalonikiandRhodesoffices.This role requiresexcellent communication skills in Italian (fluent level), as you will be indaily contact with Italian-speaking clients. Strong command ofGreekandEnglishis also required. You will play a...

  • Italian-Speaking Technical Support Specialist

    1 day ago

    Athens, Attica, Greece CBT Full time €12,000 - €15,000 per year

    Italian-Speaking Technical Support Specialist (Remote, Greece-Based)OverviewEmbark on a new journey as an Italian-Speaking Technical Support Specialist, offering remote support from Greece for a globally recognized technology brand. Youll be the go-to expert assisting Italian-speaking customers through phone, email, and chatresolving technical issues,...

  • Customer Support Specialist Italian + English

    1 day ago

    Athens, Attica, Greece CBT Full time €13,200 per year

    Customer Support Specialist Italian + EnglishLocation: Athens, Greece (remote within Greece)Working model: Remote (within Greece)Start date: Schedule: Monday Sunday, 09:0023:00 (rotating shifts)Languages required: Native Italian; fluent English (C1+)Role overviewWe are looking for a motivated Customer Support Specialist fluent in Italian and English to join...

  • Italian-speaking Customer Support

    2 weeks ago

    Athens, Attica, Greece Savior Artigos Texteis Lda Full time €20,000 - €30,000 per year

    Italian-speaking Customer Care SpecialistLooking for a career where you can use your language skills daily? Join our customer care team in Greece and work remotelyResponsibilities:Communicate with international customersHandle issues with professionalism and empathyMaintain accurate records and follow company procedures,Requirements:Italian & English...

  • Italian-Speaking Setup Specialist

    1 week ago

    Athens, Attica, Greece webhotelier Full time €80,000 - €120,000 per year

    Italian-Speaking Setup Specialistwebhotelier | primalres101-250Τουρισμός / ΞενοδοχείαΠροβολή 2 θέσεωνΑθήναΤοποθεσίαΑθήναπριν ένα λεπτόΗμ. ανάρτησηςπριν ένα λεπτόEntry / ΑρχάριοςΕπίπεδο εμπειρίαςEntry / ΑρχάριοςΠλήρης...

  • Italian-speaking Customer Support Remote in Greece

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Italian-speaking Support Specialist Remote in GreeceJoin an international support center in Greece and help customers in Italian. Work remotely, develop new skills, and enjoy a collaborative work culture.Responsibilities:Manage customer requests via calls and chatInvestigate and resolve basic issuesMaintain accurate documentationRequirements:Italian native...

  • Customer Support Specialist

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €30,000 - €60,000 per year

    Customer Support Specialist (Italian Speaker) - LisbonLocation: Athens, GreeceContract Type: Fixed-Term (6 months)About the Role:We are looking for a motivated Italian-speaking Customer Support Specialist to provide top-level service to our clients and grow within our dynamic Lisbon team.Key Responsibilities:Manage customer inquiries efficiently via phone,...

  • Italian Customer Support Specialist On-site

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Dreaming of la dolce vita in Greece?Join our international team as an Italian-speaking Customer Support Specialist and experience the best of both worlds a fulfilling career in customer support and life under the Mediterranean sun.Based on-site in Athens, youll support global customers while soaking up Greek island weekends, seaside dinners, and the vibrant...

  • Italian-Speaking Setup Specialist

    1 week ago

    Athens, Attica, Greece webhotelier | primalres Full time €25,000 - €40,000 per year

    We are looking for fluent Italian-speaking Setup Specialists to join our Setup Team in our offices in Athens. This role requires excellent communication skills in Italian (fluent/native level), as you will be in daily contact with Italian-speaking clients - mainly hoteliers and accommodation providers - guiding them through the setup process of our...

  • Remote Italian-Speaking Customer Support Representative

    1 day ago

    Athens, Attica, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    Remote Italian-Speaking Customer Support Representative Location: Remote Work from HomeLanguage Requirement: Italian (Fluent)Training: Provided online No previous experience requiredAbout the RoleWe are looking for Italian-speaking individuals to join our dynamic team You will be providing customer support and communication services to international...