Country Manager

WHO WE ARE:

A21 is a nonprofit organization fueled by radical hope that human beings everywhere will be rescued from bondage and completely restored. We are the abolitionists of the 21st century, and we work to free people in slavery and disrupt the demand. 

For 17 years now, we've rolled up our sleeves and set our feet to action. Why? Because in a single moment a number can turn into a name, a tragedy into a victory, and a belief into an action.
Freedom. That's our goal for every human being on the planet.

OUR MISSION: Abolish slavery everywhere, forever. 

WHAT WE ARE LOOKING FOR: Country Manager - Greece

JOB PURPOSE

The Country Manager for Greece will oversee and lead the strategic, operational, and administrative functions of the A21 Greece Field Office. This role includes managing fundraising efforts, partner relationships, and administrative procedures to ensure organizational effectiveness and efficiency. The Country Manager will represent A21 at events and cultivate relationships with key stakeholders, including government agencies and partner organizations, to promote A21's mission of combating human trafficking through the 3R methodology: REACH the vulnerable, RECOVER the victim, and RESTORE the survivor. The role requires a commitment to continual improvement and the application of best practices.

KEY RESPONSIBILITIES & ACCOUNTABILITIES

Strategic Planning and Representation

• Build and maintain strong relationships with Anti-Trafficking Organizations, Government Agencies, NGOs, Law Enforcement, and other key stakeholders in Greece.
• Serve as the primary spokesperson for A21 Greece in media and promotional opportunities, including print, online, and broadcast media engagements.
• Represent A21 at local, national, and international anti-trafficking events.
• Identify and assess future opportunities and needs for A21 operations in Greece.
• Develop and manage Key Performance Indicators (KPIs) to measure the impact and efficiency of country operations.
• Draft proposals for new programs and initiatives to advance A21's mission.

Office and Team Management

• Oversee the management and development of operational programs in each department (Reach, Recover, Restore) within Greece.
• Implement office policies and procedures aligned with A21's global standards.
• Maintain daily office operations and ensure a productive work environment.
• Recruit, onboard, mentor, and train staff and volunteers as needed.
• Provide leadership and support for team members, fostering a culture that reflects A21's core values.
• Conduct regular performance reviews and facilitate opportunities for professional growth.
• Address team member concerns, offering appropriate support and referrals for professional help when necessary.
• Ensure the security, confidentiality, and proper management of organizational records and data.
• Provide detailed and timely reports to management, specifying required submissions for internal leadership, funders, and government compliance. This includes, but is not limited to, Quarterly Reports, Impact Reports, A21's Annual Freedom Report, and Funder Feedback Reports.
• Host and manage visits from A21 management, supporters, and donors.

Financial Management

• Develop and manage the Greece Field Office budget in collaboration with global accounting teams.
• Ensure accurate and timely financial reporting for allocated funding.
• Oversee banking operations and financial processes for the office.

Fundraising, Awareness & Partnership

• Drive the growth and development of partner support within Greece.
• Maintain consistent communication with partners and supporters, addressing inquiries and concerns promptly.
• Strengthen relationships with local churches and ministries, fostering their engagement in anti-trafficking efforts.
• Represent A21 in community events, building visibility and support for the organization.
• Oversee the organization and management of events such as Walk for Freedom Greece, the Global Freedom Summit, or similar global events, ensuring broad community engagement and successful execution.

General

• Supervise the translation and localization of A21 resources for Greek audiences.
• Perform other duties as assigned, ensuring alignment with the role's scope and organizational objectives.

PERSONAL SPECIFICATIONS -  Qualifications, Experience, Knowledge & Skills

ESSENTIAL:

• Proven ability to lead, mentor, and inspire a diverse team of staff and volunteers to achieve organizational goals.
• Strong interpersonal and professional communication skills.
• Experience managing teams, conducting performance reviews, and fostering professional growth.
• High degree of organizational and leadership skills for team management and development.
• Demonstrated ability to manage budgets and oversee financial processes.
• Proficiency in using technology, including Microsoft Office Suite, database management software, and communication tools such as Slack and Zoom.
• Confidence to represent the organization in media, public speaking, and stakeholder engagements.
• Strong judgment and integrity, with the ability to handle confidential information responsibly.
• Commitment to equality, diversity, and occupational health and safety standards.
• Valid driver's license with a clean record; international driving capability preferred.

DESIRABLE:

• Bachelor's degree in a relevant field.
• Strong training and facilitation skills.
• Experience working with external groups, including churches, NGOs, and government organizations.
• Proven ability to manage and report on fundraising initiatives.
• Knowledge of local laws and regulations affecting non-profit operations in Greece.