Italian Market
18 hours ago
Inbound Customer Service Representative Italian Market
Location: Athens, Greece | On-Site | Start Date: 13 October
We are seeking Italian-speaking talent to join an international customer service team in Athens. This is a great opportunity to build your career in a multicultural environment while supporting customers and representing leading global brands.
What Youll DoHandle inbound customer requests via phone, email, and chat in Italian.
Provide accurate information, resolve issues, and ensure customer satisfaction.
Escalate complex cases to relevant teams when needed.
Maintain up-to-date knowledge of products, services, and processes.
Work towards individual and team performance targets.
Salary Conditions & Benefits
14 salaries per year (12 monthly + Easter + Summer & Christmas bonuses)
Private health & life insurance
Performance bonus (based on project KPIs)
25 days annual leave
50 meal voucher per month (all projects)
Contract
Permanent contract
Full-time: 40 hours per week (8h/day, 5 days/week)
Native-level Italian speaker with good English skills (B2+).
Excellent communication and problem-solving abilities.
Customer-focused and able to work under pressure.
Team player with a positive, professional attitude.
Previous customer service experience is a plus but not essential.
Apply Now
Send your English CV to and join a growing team in the heart of Athens
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