Front Office
6 days ago
The Belvedere Hotel, one of Mykonos' most iconic properties, is seeking a dynamic and customer-oriented
Front Office / Reservations Agent
to join our team. This role is available for our
winter operation (mid-October to end of December)
as well as
from February 2026 onwards
.
Our Story
The story of the Belvedere Hotel begins in the 1920s, when the Campanis family would host friends and visitors from abroad at
Villa Stoupa
, their summer residence that soon developed a reputation as a Mykonian oasis. In 1969, Sofia Ioannidou-Campanis began renting out the villa and a year later, Italian-American painter Piero Aversa adopted it as his summer sanctuary. Known for his lavish dinners and outgoing personality, his guests were a mixture of socialites, artists, and politicians who left their mark on the island. In 1995, Villa Stoupa was transformed into the Belvedere Hotel, combining its glamorous past with contemporary luxury.
About the Role
As a Front Office / Reservations Agent, you will be the first point of contact for our guests, ensuring a seamless experience from the moment of booking through to their stay with us. You will handle reservations, manage check-in and check-out procedures, and support the daily operations of the Front Office, all while delivering the warm and professional service that defines the Belvedere.
Key Responsibilities
- Manage reservations via phone, email, and online booking platforms
- Provide accurate information about rates, availability, and hotel facilities
- Handle guest check-in, check-out, and billing processes
- Coordinate with other departments to ensure guest satisfaction
- Assist in handling guest requests, inquiries, and complaints in a timely manner
- Maintain accurate records in the PMS system and ensure smooth communication with the Reservations and Front Office team
Requirements
- Previous experience in Front Office or Reservations, preferably in a luxury hotel environment
- Excellent command of English (both written and spoken); additional languages are a plus
- Strong communication and interpersonal skills
- Customer-service mindset with attention to detail
- Familiarity with hotel management systems (PMS/Opera or similar) will be considered an asset
- Flexibility to work in shifts, including weekends and holidays
What We Offer
- Competitive compensation package
- Accommodation and meals provided during the season
- A professional and inspiring working environment within one of Mykonos' most prestigious hotels
- Opportunity to develop your career in luxury hospitality and become part of the Belvedere family
If you are passionate about hospitality and eager to contribute to creating unforgettable guest experiences, we would love to hear from you.
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