Customer Support with German language

2 weeks ago

Thessaloniki, Central Macedonia, Greece Talentrail Full time €14,400 - €21,600 per year


Job Description:

Our client is currently seeking German speakers who are willing to work remotely from any place in Greece. As a Customer Support Specialist, your main responsibility will be to handle calls from existing customers and solve any issues they might have. You will use your excellent communication and negotiation skills to provide personalized solutions to the customers.

About the project:
Provide services for an American San Francisco-based company operating an online marketplace for short- and long-term homestays and experiences. The company acts as a broker and charges a commission from each booking. It is the most well-known company for short-term housing rentals.

Key Responsibilities:

  • Provide friendly and efficient service to the customers
  • Help the clients with doubts, questions, issues and last-minute requests
  • Receive calls from customers, contact via mail and chat is also possible
  • Investigate, identify and escalate issues appropriately, by prioritizing urgent and sensitive matters

Requirements:

  • Fluent level of German language - (C1)
  • Communicative level of English language - (B2)
  • Excellent communication and negotiation skills
  • Ability to work in a fast-paced environment
  • Positive attitude and a team player

What you will gain:

  • Full Time Contract with a Greek Employer
  • Salary: 1200 Euros Gross x 14 months
  • Performance Bonus of up to 10% of the base salary
  • Monthly language bonus: 50 gross per month
  • 500 gross anniversary bonus
  • 300 voucher for the company's services every 6 months
  • Indefinite contract
  • Paid holidays at higher rates according to Greek law
  • Fully remote work system from anywhere in Greece
  • All of the work equipment will be sent to you
  • Relocation support for those wanting to relocate to Greece
  • Daily meal voucher in Up Hellas Mastercard
  • Private health insurance (Dental and Optical Care included


Required Skills:

Customer Support


  • Korean language teacher

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Speak Language School Full time €20,000 - €25,000 per year

    Company DescriptionSpeak Language School, based in Greece, is a private institution specializing in accelerated language learning for adults. Offering programs in over 20 languages, including Japanese, Chinese, Arabic, and various European languages, the school meets the diverse linguistic needs of its students. In addition to modern and widely spoken...

  • German-speaking Customer Support

    3 days ago

    Thessaloniki, Central Macedonia, Greece Cbtalents Full time

    Start your career abroad gain experience while living in Greece Are you a young German professional looking to start your career, gain international experience, and develop valuable customer service skills? This is your chance to join a dynamic, fast-growing international team in Greece, working in a quality-driven environment where continuous improvement...

  • German Technical customer support, Thessaloniki

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €600,000 - €1,200,000 per year

    Join Our Team as a German-speaking Technical Customer Support Specialist in ThessalonikiAre you passionate about technology and customer service? Do you have a flair for problem-solving and enjoy assisting users with technical inquiries? If youre a German speaker looking to further your career in a vibrant city, we want you on our teamYour Role:As a...

  • German Customer Support Advisor

    1 day ago

    Thessaloniki, Central Macedonia, Greece Cbtalents Full time

    Location Remote Greece only (candidates must be based in Greece or willing to move) Contract Type Full-time, permanent contract About the Role Are you a German speaker looking for a stable remote job while living in Greece? Join an international customer service team supporting a well-known global project. This is a remote customer support role, allowing you...

  • Banking Support Agent in German

    2 weeks ago

    Thessaloniki, Central Macedonia, Greece SkillMatch Solutions Full time €17,500 per year

    The RoleIn this remote Customer Support role based in Athens, you'll be the friendly voice (and email) for our German-speaking customers. You'll play a vital role in ensuring their experience is smooth and positive, providing top-notch support through inbound calls in both German and English.What You'll DoBecome a Customer Hero: Deliver exceptional service...

  • Customer Support Representative

    5 days ago

    Thessaloniki, Central Macedonia, Greece Essence Coaching Group Full time

    Customer Support Representative - German & English Are you a German-speaking professional ready to support corporate travel clients with outstanding service? We're looking for a dedicated Customer Support Representative (German + English) to join our international team On-Site in Bulgaria. Start your career with a major welcome bonus and a great base salary...

  • German speaking Customer Support to Greece

    1 week ago

    Thessaloniki, Central Macedonia, Greece Next Job Abroad Full time €18,000 - €36,000 per year

    Start your new adventure with free relocation to a holiday paradiseLooking for a fresh career start and the chance to live in one of Europe's most beautiful destination? This is your opportunity. We are hiring German-speaking team members to deliver customer support.No previous experience required, full paid training is provided.What you will be...

  • Customer support representative

    5 days ago

    Thessaloniki, Central Macedonia, Greece Kats Recruitment Full time

    Multilingual Customer Service Roles Across EuropeLocations:Greece | Bulgaria | Portugal | SpainLanguage combinations:German, Spanish, Italian, Czech, Norwegian, Danish, Finnish, Swedish, Polish, Dutch, French, Portuguese + fluent EnglishAbout The RoleAre you fluent in English and another European language?Join international customer service teams across...

  • German Customer Consultant

    3 days ago

    Thessaloniki, Central Macedonia, Greece Mercier Consultancy MD Full time

    Join our team at Mercier Consultancy MD as a German Customer Consultant focusing on the automotive industry This remote position in Greece presents an exciting opportunity to support our German-speaking customers in their inquiries related to automotive products and services. If you're enthusiastic about cars and technology, and enjoy providing top-notch...

  • German Customer Advisor

    1 week ago

    Thessaloniki, Central Macedonia, Greece Cross Border Talents Full time €15,000 - €25,000 per year

    Cross Border Talents is recruiting a German Customer Advisor to work in Thessaloniki,Greece. Since 2014 we have been Outsmarting the Digital Skills' Shortage with Global Recruiters and Algorithms. Our mission is to connect Talent with Top Employers based in beautiful cities, where the quality of life is a big plus for our candidates' journey. Our 3 Seals of...