Release Coordinator

Description About snappi

At Snappi, we're building a neobank from the ground up. Our mission is to empower financial freedom through technology, offering innovative and transparent digital banking solutions.

Join us in reshaping the financial landscape

About the role

As a Release Coordinator, you will be responsible for managing the planning, scheduling, and coordination of software releases across multiple environments. Working closely with internal teams, external vendors, and our strategic software development partner, you will ensure that releases are delivered on time, with minimal disruption, and with a clear understanding of impact and risk.

This is a critical role in a fast-paced neobanking environment, ensuring agility, governance, and operational excellence in software delivery.

What you'll be doing

• Release Planning & Coordination

- Define and manage the release calendar across multiple teams and environments (Dev, Test, UAT, Production).
- Collaborate with internal product/tech teams and external vendors to align release plans.
- Facilitate release readiness and gate reviews.

• Stakeholder Management

- Act as the point of coordination between internal stakeholders, the strategic software vendor, and third-party vendors.
- Communicate release scope, timelines, risks, and status clearly to all stakeholders.

• Risk & Impact Management

- Assess the risk and impact of releases across systems and business functions.
- Ensure rollback and contingency plans are in place for all releases.

• Process & Governance

- Maintain and improve the release management process.
- Ensure compliance with internal policies, audit, and regulatory requirements.
- Document release notes, change requests, and deployment records.

• Tooling & Automation

- Work with DevOps teams to leverage CI/CD pipelines and automate release workflows.
- Manage or contribute to tools for release tracking, deployment, and reporting.

• Continuous Improvement

- Gather feedback post-release to identify areas for improvement.

- Drive improvements to increase release reliability and speed while maintaining quality and compliance.

Requirements

• 3 years of experience in release management, software delivery coordination, project management, or a related role.
• Strong understanding of software development lifecycles (SDLC), especially Agile/DevOps environments.
• Experience working with third-party vendors and offshore/onshore delivery teams.
• Familiarity with tools such as Jira, Confluence, Git, Jenkins, or other CI/CD platforms.
• Excellent organizational and communication skills.
• Detail-oriented with a strong sense of ownership and accountability.

Preferred Qualifications

• Experience in banking, fintech, or other regulated environments.
• Exposure to change management, or release governance frameworks.

Why Join Snappi?

We foster a culture of innovation, trust, and continuous development. We focus on solutions and results. Your work will directly shape the future of banking, making financial services more accessible and impactful. If you're ready to make a difference, we'd love to hear from you

Benefits

At Snappi, we invest in your well-being, growth, and work-life balance with a benefits package designed to support both your personal and professional journey:

• Competitive salary
• Hybrid work flexibility
• 37-hour work week
• Extra paid time off
• Medical & Life insurance coverage
• 24/7 Mental Health support for you and your family
• Employer-sponsored pension plan
• Exclusive perks with special rates on banking products
• Ongoing learning & career development opportunities
• Team activities & events to foster bonding, well-being, and a strong company culture

Plus, for parents:

• Daycare allowance to help cover preschool costs
• Additional school monitoring days
• Savings plan for your children

We believe diversity makes us stronger. Here, everyone belongs -no matter your background, beliefs, or identity. We hire and support people of all races, religions, colors, nationalities, genders, sexual orientations, ages, marital statuses, and abilities. Your uniqueness is an asset for Snappi.

---