Spanish Speaking VIP Customer Support Agent

1 day ago

Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Join Our Exclusive Team Patrique Mercier Recruitment ES is in search of a Spanish Speaking VIP Customer Support Agent to be part of our prestigious team. If you are passionate about delivering exceptional service to our valued VIP clients and thrive in a high-end environment, this is the opportunity for you

As a VIP Customer Support Agent, you will be responsible for providing personalized assistance to our Spanish-speaking clients, ensuring their needs are met with the utmost care and attention. Your role is crucial in fostering long-lasting relationships with our VIP clientele.

Your Responsibilities
  • Deliver top-tier customer support to our VIP Spanish-speaking clients via various communication channels, including phone, email, and chat.
  • Anticipate client needs and provide tailored solutions to enhance their experience with our services.
  • Maintain detailed and accurate records of interactions in our CRM system.
  • Collaborate with internal teams to address client inquiries and resolve issues promptly.
  • Participate in continuous training to ensure knowledge of product offerings and high service standards.
Requirements
  • Fluency in Spanish is required; proficiency in English is a plus.
  • A deep commitment to providing exceptional customer service and support.
  • Previous experience in VIP customer service or related fields is highly desirable.
  • Excellent communication and interpersonal skills, with a customer-centric mindset.
  • The ability to handle high-pressure situations with professionalism and grace.
  • Strong problem-solving skills and attention to detail.
  • A proactive approach to anticipating client needs and delivering solutions.
Benefits
  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
  • · Free Greek Lessons, discounts and other perks

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