Individual Claims

4 days ago

Athens, Attica, Greece NN Group Full time €25,000 - €35,000 per year

About us:

At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80's We have a proven record of taking great care of our employees – we were considered a Top-Employer for 7 consecutive years.

What you will do:

You will evaluate health claims, review medical documentation, coordinate with providers and internal teams, and ensure accurate processing in line with policy terms and procedures.

Your day-to-day:

  • Input and validate claims data in back-office systems

  • Review medical documents and ensure alignment with diagnosis and policy terms

  • Coordinate with partner doctors and claims handling providers for case evaluation

  • Communicate with customers to collect missing information

  • Review reserves and authorize payments based on policy and authority limits

  • Prepare billing reports for health providers according to contract timelines

  • Support client and sales network requests

  • Assist in quality controls and provider contract management

  • Contribute to process improvements, product updates, and system testing

Qualifications:

  • Bachelor's degree in any science-related field

  • Excellent command of Greek and English (oral & written)

  • Strong MS Office skills (Excel, PowerPoint, Word, Access)

  • Previous experience in insurance operations is a plus

  • Familiarity with NN health products and administration procedures is an asset

Personal Profile:

  • Strong analytical thinking and sound decision-making

  • Excellent communication, presentation, and writing skills

  • Team-oriented with a collaborative mindset

  • Resilient under pressure and deadline-driven

  • Detail-focused with a commitment to quality

  • Fair and accurate judgment in claims evaluation

What we offer:

  • Extensive training opportunities - on-demand and on-site options

  • Partnership with multiple educational institutions across Greece for advanced education, with tuition support

  • Comprehensive Health Insurance that keeps you safe, with peace of mind and financial protection in times of need

  • Pension Scheme to secure your financial future

  • Well-being and work-life balance

  • Recognition and rewards for excellence

  • Monthly meal allowance

  • Recently renovated offices, central location, with easy access

Ready to join us?

If you're detail-oriented, eager to contribute to efficient and fair health claims handling, and enjoy working in a collaborative and dynamic environment, we'd love to meet you

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