German Speaking Customer Happiness Specialist
4 days ago
Patrique Mercier Recruitment ES is excited to announce a fantastic opportunity for a German Speaking Customer Happiness Specialist We are on the lookout for motivated individuals who are fluent in German and have a genuine passion for delivering exceptional customer service.
In this role, you will be the main point of contact for our German-speaking customers, assisting them with inquiries, resolving issues, and ensuring that each interaction is positive and memorable. Your commitment to customer happiness will play a vital role in enhancing our brand's reputation and customer loyalty.
Your Responsibilities- Provide excellent support to German-speaking customers through various communication channels.
- Manage inquiries and address concerns swiftly to ensure a delightful customer experience.
- Document customer interactions accurately and provide insights for service improvement.
- Collaborate with team members to boost customer satisfaction and loyalty.
- Participate in ongoing training to enhance your product knowledge and customer service skills.
- Fluency in German is essential; proficiency in English is a bonus. Please make sure to clearly state your native language and nationality in your C.V. and/or Cover Letter.
- Experience in customer service or a related field is preferred but not essential.
- Strong communication skills and a keen desire to assist customers effectively.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently and efficiently in a remote setting.
- A passionate attitude towards enhancing customer happiness and satisfaction.
- Excitement for being part of a customer-focused team dedicated to delivering exceptional service
- Private Health Insurance
- Training & Development
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and 2 weeks in an hotel )
- Free Greek Lessons, discounts and other perks
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