Japanese-Speaking Customer Experts for Cloud Workspace
1 week ago
We are looking for enthusiastic tech-savvy Japanese speakers, with good computer and soft skills, to provide top customer experience
At TP in Greece, we are thrilled to collaborate with one of the hottest software brands when it comes to cloud project management. It's an all-in-one workspace designed to help members of a company or organization coordinate deadlines, objectives, and assignments for the sake of efficiency and productivity.
This is a great opportunity to join our talented remote support team, working for home, with a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge.
Team will be covering Asia-Pacific hours, so working schedule will be Monday to Friday 3AM-11AM or 2AM-10AM during the daylight-saving period.
What you will do
- Handle tickets, following support procedures and policies
- Communicate with customers via e-mail, following support procedures and policies
- Follow specified workflows for incident identification, escalation, resolution and closure
- Track and follow cases to ensure they closed in an efficient and timely manner
- Work towards reaching targets as set out by client statement of work as well as internal target
- Training will take place on-site in Athens, Greece. After training, the team will be working from home (in Greece).
- Superior written and verbal communications skills in Japanese
- Outstanding communication skills in English
- Ability to understand the main ideas of complex text on both concrete and abstract topics
- Ability to fluently interact without strain for either party.
- Experience working with direct consumers, in B2C environment; B2B is a distinct advantage
- High attention to details and follow through
- An effective team player who is able to also work independently
- Proven ability to deal with problems and solve them effectively
- Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience
- Remote working position, in Greece
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special eventsas well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Companythat fosters diversity
Find out more
Would you like to see more Japanese speaking jobsoptions?
Do you need even more available jobs?
-
Athens, Attica, Greece TP Greece Full time €30,000 - €60,000 per yearJob Overview:Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platformAs a member of our Japanese Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for...
-
Athens, Attica, Greece TP GREECE Full time €15,000 - €30,000 per yearFrench-Speaking Customer Experts for Cloud WorkspaceTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 446 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 7 μέρεςΗμ. ανάρτησηςπριν 7 μέρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης...
-
Athens, Attica, Greece TP Greece Full time €15,000 - €45,000 per yearJob Overview:We are looking for enthusiastic tech-savvy people, with good computer and soft skills, to provide remote top customer experienceAt TP in Greece we are thrilled to collaborate with one of the hottest software brands when it comes to cloud project management. It's an all-in-one workspace designed to help members of a company or organization...
-
French-Speaking Customer Experts for Cloud Platform
11 hours ago
Athens, Attica, Greece TP Greece Full time €18,000 - €25,000 per yearJob Overview:Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platformOur client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.As a member of our French Technical Customer Experts team, you will be providing 24/7 support for users...
-
Cloud Solution Architect
2 weeks ago
Athens, Attica, Greece Cloud Office Full time €90,000 - €120,000 per yearAbout Cloud OfficeCloud Office is a Google Cloud Premier Partner and leading provider of IT consulting, technology, and digital solutions. We are dedicated to helping businesses leverage the power of cloud computing and AI to drive innovation and efficiency. Our team of experts is committed to delivering exceptional service and support to our clients...
-
Athens, Attica, Greece TP GREECE Full time €15,000 - €25,000 per yearJob Overview: Experience Level JuniorTotal Years Experience 0-5Job Languages FrenchJob posting schema NoJoin our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platform Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions. As a...
-
Spanish-Speaking Customer Experts for Cloud Platform
11 hours ago
Athens, Attica, Greece TP Greece Full time €30,000 - €60,000 per yearJob Overview:Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platformAs a member of our Spanish Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for...
-
Athens, Attica, Greece TP Greece Full time €28,000 - €42,000 per yearJob Overview:Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platformAs a member of our Portuguese Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for...
-
German-Speaking Customer Experts for Cloud Platform
11 hours ago
Athens, Attica, Greece TP Greece Full time €20,000 - €30,000 per yearJob Overview:Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platformAs a member of our German Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for...
-
Athens, Attica, Greece TP Greece Full time €25,000 - €40,000 per yearJob Overview:Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platformAs a member of our English Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for...
