Fleet Support Officer

At Avis, we're transforming the way people move and leading the change in the global mobility industry. We're on a mission to innovate and create integrated products and services that open up entirely new travel opportunities with unprecedented convenience and flexibility.

Why Avis is the Place to Be:

A Great Place to Work: Avis is more than a company; it's a community that values its people. We take immense pride in providing a collaborative working environment, committed to nurturing innovation, and placing the customer at the core of everything we do.

Your Career, Your Purpose: Join us, and you'll discover that Avis is where your career truly finds its purpose. We're not just offering jobs; we're inviting the best talent to become part of our vision for a better, more connected world.

Unlock Your Potential with Avis Greece- Fleet Support Officer

Avis Greece is looking for a highly organized Fleet Support Officer to join the Customer Experience team, with a primary responsibility of coordinating the vehicle delivery process to customers.

The role ensures the timely and smooth completion of each delivery through effective communication with customers and delivery points, while working closely with other departments across the company.

The goal of the position is to deliver reliable mobility solutions and a positive customer experience all the way through to the final vehicle handover.

Your Mission:

• Vehicle Availability Check: Monitor the internal system daily to identify which vehicles are ready for delivery.
• Fleet Assignment: Categorize and allocate vehicles for delivery, based on operational needs, availability, and location.
• Customer Appointment Coordination: Contact customers directly to schedule vehicle handover appointments, ensuring clarity and convenience.
• Delivery Flow: Work closely with internal teams to ensure vehicles are prepared and delivered on time and in excellent condition.
• Collaboration with Sales & Procurement: Work with the Sales and Vehicle Procurement Departments for data verification, availability, and scheduling.
• Problem Resolution: Collaborate with relevant departments to resolve delays or issues promptly.
• System Updates: Ensure relevant systems are updated with progress and completion of deliveries.
• Post-Sale Support: Provide ongoing support to enhance the overall customer experience after the sale.

• Education: Bachelor's degree in business, or a related field preferred.
• Experience: Experience in customer coordination, fleet support, or operational roles is highly appreciated.
• Languages: Fluency in both Greek and English, written and spoken.
• Communication Skills: Strong interpersonal and phone communication skills — you're confident speaking with customers.
• Attention to Detail: You're meticulous when it comes to organizing data, booking appointments, and updating systems.
• Organizational Skills: Strong organizational skills, consistency, and attention to detail.
• Digital Skills: Comfortable using internal systems, databases, and email tools.
• Team Mindset: You enjoy supporting your team and solving challenges together

• Competitive salary package and bonus scheme
• Health and life insurance
• Pension Plan program
• A buddy will support you with your onboarding.
• Opportunity to work in a fast-growing industry with talented people
• Training opportunities and a continuous feedback performance management system

Unlock your full potential Apply now to join Avis Greece as our Fleet Support Officer.

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