Patient Support Coordinator

3 days ago


Athens, Attica, Greece Bioaxis Healthcare SEE Α.Ε. Full time €20,000 - €25,000 per year

Patient Support Coordinator

Bioaxis Healthcare SEE Α.Ε.

Προβολή 3 θέσεων

ΑθήναΤοποθεσία

Αθήνα

πριν 22 λεπτά

Ημ. ανάρτησης

πριν 22 λεπτά

Με κάποια εμπειρίαΕπίπεδο εμπειρίας

Με κάποια εμπειρία

Πλήρης απασχόλησηΤύπος απασχόλησης

Πλήρης απασχόληση

Φαρμακευτικά / ΥγείαΚατηγορία θέσης

Φαρμακευτικά / Υγεία

Εργασία από απόσταση κάποιες ημέρεςΤηλεργασία

Εργασία από απόσταση κάποιες ημέρες

Η BIOAXIS Healthcare, an IQVIA business, η μεγαλύτερη εταιρία η οποία εξειδικεύεται στην παροχή υψηλού επιπέδου υπηρεσιών εκπαίδευσης και φροντίδας ασθενών, μέσω των προγραμμάτων υποστήριξης, αναζητά: Patient Support Coordinator.

Περιγραφή θέσης:

  • Τηλεφωνική υποστήριξη, εξυπηρέτηση και καθοδήγηση ασθενών για θέματα νοσηλείας, φαρμακευτικής αγωγής, διαχείριση ασθένειας, χορήγηση φαρμάκου και άλλων υπηρεσιών υγείας
  • Προγραμματισμός επισκέψεων και αποστολής φαρμάκων και άλλων αναλωσίμων βάσει των εταιρικών διαδικασιών
  • Διεξαγωγή υπενθυμίσεων, ερωτηματολογίων ικανοποίησης ασθενών και άλλων εξερχόμενων κλήσεων
  • Διαχείριση αναφορών φαρμακοεπαγρύπνησης (ανεπιθύμητων συμβάντων και παραπόνων προϊόντων σε φαρμακευτικά προϊόντα)
  • Συντονισμός και επικοινωνία με τα υπόλοιπα τμήματα της εταιρίας
  • Καταχώριση δεδομένων στο πληροφοριακό σύστημα

Απαιτούμενα προσόντα:

  • Πτυχίο ΑΕΙ/ΑΤΕΙ/ΙΕΚ Επαγγελματιών Υγείας και συναφών επαγγελμάτων
  • Προϋπηρεσία σε αντίστοιχο αντικείμενο
  • Εμπειρία στoν χειρισμό πληροφοριακών συστημάτων π.χ. ERP, CRM
  • Άριστη γνώση χειρισμού Microsoft Office
  • Καλή γνώση της αγγλικής γλώσσας

Δεξιότητες / Προσωπικότητα:

  • Iκανότητα επικοινωνίας
  • Διαπραγματευτική ικανότητα
  • Ομαδικό πνεύμα
  • Ευελιξία και αμεσότητα

Προσφέρονται:

  • Συνεχής εκπαίδευση
  • Ευκαιρίες επαγγελματικής εξέλιξης
  • Εξαιρετικό περιβάλλον εργασίας

Σχετικά tags

coordinator

pharmacovigilance

ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ

Patient Support Coordinator

Bioaxis Healthcare SEE Α.Ε.

Αθήνα

πριν 22 λεπτά

Με κάποια εμπειρία

Πλήρης απασχόληση



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