Business Applications Analyst

# One Group | One Power

ELPEDISON is the first independent energy utility in Greece, and a leader in providing outstanding and innovative energy solutions. We operate with enthusiasm in what we do and we pride ourselves of offering our employees a place where they can excel, creating value. We are offering now a set of exciting positions in our headquarters in Athens, to incite our new digital transformation program. If you are skilled in data management, data science, advanced analytics, technology project management, or related fields, this can be a big opportunity for YOUR career.

ELPEDISON, with its two privately-owned power plants in Thisvi (Voiotia) and Thessaloniki, with a total installed capacity of 820 MW, uses natural gas as fuel and ensures a clean and continuous electricity flow, based on a highly environmentally-friendly power generation process.

We are currently looking for a Business Application Analyst for Energy Management Systems in our Digital Information division, to play a key role in fulfilling business needs with IT solutions, ensuring the effective analysis, design, implementation, and support with main focus on the Energy Management related applications and secondary on core corporate applications. Additionally, the Business Application Analyst coordinates with vendors, and upholds system reliability through proactive testing, release management, and user support.

What you will do:

• Participate in the analysis, design, implementation and test of business applications change, primarily focusing on existing or new Energy Management (En. Ma.) related applications and secondary on core corporate applications.
• Collaborate with cross-functional teams either within the Business Application Section or other Business Units to ensure seamless integration with other business applications.
• Coordinate and collaborate with the vendors that provide IT outsourcing services for the applications in scope.
• Evaluate technical proposals from vendors and provide recommendations. Propose application's enhancements to better meet business needs.
• Develop and execute test scenarios and 1st level testing in solutions provided by vendors and reviews and confirm successful completion of test scenarios by the key users.
• Define release plans, conduct Readiness Assessments and execute deployment plans as part of the Release Management & Service Introduction procedure.
• Perform requests and incidents classification and investigation under existing SLAs and proceeds to resolution actions. Assess severity on incidents reported from Key Users to provide 1st level and 2nd level support and escalate issues for 3rd level support to the Business Application Team Leader or vendors and then evaluate solutions provided.
• Ensure proper technical and user documentation is provided for the system implementations/changes.
• Monitor UAT systems and ensure the periodical update from production platforms ensuring that test environment landscape is provided for all applications.

What you will need in order to succeed:

• A BSc in IT or Business-related disciplines.
• 2-4 years of relevant working experience in IS Business Analysis, Design and support in Business Applications, preferably in the Utilities, Services or Telecom sectors
• Relevant working experience in Agile/Scrum projects as a product owner
• Professional Scrum Product Owner Certification (PSPO I) will be a plus.
• Strong understanding of Agile methodologies (Scrum, Kanban) will be a plus.
• Experience in refining product backlogs, defining sprint goals, and managing sprint priorities
• Excellent written and spoken English.
• Knowledge of MS SQL Server and T-SQ, Azure DevOps, JIRA Software
• Very good IS analysis and design skills
• Excellent interpersonal, communication and stakeholder management skills with the ability to translate technical language into business terminology.
• Good awareness of business processes implementations in corporate wide applications.
• Good reporting skills
• Prioritization and decision-making abilities.
• Ability to work closely with cross-functional teams

Our offer to you:

• Competitive salary
• Performance-based variable pay
• Ticket restaurant card
• Transportation reimbursement
• Private Health Insurance coverage
• Pension Scheme
• Home electricity and natural gas discount
• Continuous learning & upskilling opportunities and access to our premium online training platform
• Hybrid Working
• One extra day of paid time off
• Reimbursement for your athletic activities
• Unlimited fruits and snacks at the office

Elpedison S.A. will keep your personal information for a period of 3 years from the submission date, after which we will delete your personal data. Elpedison S.A. has the right to transfer your personal information to third parties to whom it has assigned services, which require the collection and processing of such personal data for candidate evaluation in the process of personnel selection.

For more information regarding the processing of your personal information and exercising your rights, please read the ELPEDISON Privacy Policy