Slovak Customer Service for Major Car Brand

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Join Patrique Mercier Recruitment JP for an exciting opportunity to enhance your career in customer service while basking in the beautiful surroundings of Greece We are actively seeking Slovak-speaking customer service representatives to support a major car brand. With fully paid relocation, this role offers you the chance to live in a stunning Mediterranean location while providing exceptional service to our valued clients. As a key member of our team, you will engage directly with customers, addressing their inquiries and ensuring their satisfaction with our automotive products and services. If you are passionate about delivering outstanding customer service and are ready for an adventure in Greece, we would love to hear from you

Responsibilities
  • Provide high-quality customer support to Slovak-speaking clients through various channels, such as phone, email, and live chat.
  • Handle customer inquiries and effectively resolve issues to ensure a smooth experience.
  • Maintain comprehensive knowledge of company products and services to provide accurate assistance.
  • Document all customer interactions meticulously in the company's CRM system.
  • Collaborate with team members to enhance customer service strategies and solutions.
  • Participate in training sessions to improve skills and product knowledge continuously.
  • Contribute ideas for improving processes and customer engagement initiatives.

Requirements

  • Fluent in Slovak, both written and spoken; proficiency in English is required.
  • Strong communication and interpersonal skills with a customer-centric approach.
  • Ability to work effectively in a fast-paced environment.
  • Excellent problem-solving skills and attention to detail.
  • Previous experience in customer service or a related field is preferred.
  • Familiarity with CRM systems and customer support tools.
  • A positive attitude, adaptability, and enthusiasm for exploring a new culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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