Nordic Speaking Customer Support for Streaming TV
4 days ago
Join the Entertainment Revolution Patrique Mercier Recruitment ES is excited to introduce an incredible opportunity for a Nordic Speaking Customer Support representative in our Streaming TV & Movie Services Department. If you're fluent in one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and are enthusiastic about the world of entertainment, this role is perfect for you
In this engaging role, you will assist Nordic-speaking customers with their inquiries regarding streaming services, ensuring they have a smooth and enjoyable experience. Be part of the vibrant dynamic entertainment industry and help our customers effortlessly navigate their favorite movies and shows. If you're excited to contribute to the world of film and television, we want to hear from you
Your Responsibilities- Provide exceptional customer support to Nordic-speaking clients via phone, email, and chat.
- Assist customers with inquiries related to our streaming services, including account management, content access, and troubleshooting.
- Document customer interactions accurately in our CRM system to ensure a seamless support experience.
- Collaborate with team members to meet service level objectives and enhance overall customer satisfaction.
- Participate in ongoing training to stay updated on industry trends and service innovations.
Requirements
- Fluency in one or more Nordic languages (Danish, Norwegian, Finnish) is essential. Please ensure that your nationality and native language is clearly stated in your application.
- A strong passion for customer service and the entertainment industry.
- Previous experience in customer support is advantageous but not mandatory.
- Excellent communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Strong analytical and problem-solving abilities.
- Ability to adapt to a fast-paced, changing environment.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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