Slovak Speaking Emergency Roadside Assistance

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment JP is looking for dedicated individuals to join our Slovak-speaking Emergency Roadside Assistance team in Athens, Greece This is a fantastic opportunity to support customers facing roadside emergencies while immersing yourself in the stunning surroundings of Greece. As a crucial member of our team, you will be responsible for delivering prompt and effective assistance to Slovak-speaking clients, ensuring their safety and peace of mind.

Responsibilities
  • Respond to emergency calls from Slovak-speaking customers in a timely and professional manner.
  • Evaluate the situation and provide clear guidance while coordinating with appropriate service teams.
  • Provide compassionate customer support, ensuring clients feel secure and informed during distressing situations.
  • Log all customer interactions and service requests accurately in the company database.
  • Collaborate with local service providers to ensure efficient and swift response times.
  • Engage in ongoing training to enhance your skills in customer service and roadside assistance techniques.
  • Offer insights and suggestions for improving service effectiveness and enhancing customer satisfaction.

Requirements

  • Fluent in Slovak and English, with strong verbal and written communication skills.
  • Exceptional customer service skills with the ability to relate to clients in stressful situations.
  • Capability to maintain composure under pressure and problem-solve effectively.
  • Previous experience in customer support or emergency services is a plus.
  • Proactive mindset with strong analytical and decision-making abilities.
  • Dedication to providing high-quality service and maintaining customer trust.
  • Flexibility to work varied hours, including nights and weekends.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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