Receivables Officer
4 days ago
Global leader in the trade credit insurance sector: Receivables Officer
Responsibilities:
- Oversee collection activities for both solvent and insolvent buyers, aiming to secure full payment or agree on payment plans
- Identify and allocate payments to the correct Collections and Claims files, ensuring accuracy according to established rules
- Develop and implement collection action plans during the amicable phase, and assess when legal action is necessary
- Collaborate with external collection partners, monitor their activities, and validate costs while ensuring compliance with internal SLAs
- Provide expert advice and support to policyholders and intermediaries regarding recovery processes and operational decisions
- Gather and analyze debtor information, propose legal actions, and manage insolvency procedures efficiently
- Maintain strong relationships with stakeholders, providing regular updates on collection and insolvency processes
- Collaborate closely and support other departments ensuring data accuracy and developing solution-driven approach
Requirements
- 8+ years of strong expertise in B2B collection activities and/or credit control, with a focus on both amicable and legal processes
- Excellent communication and negotiation skills, with the ability to convince stakeholders and guide decisions
- Proficiency in English, with a solid understanding of contract law, local legal processes, and insolvency procedures
- Result-oriented, flexible, and a team player with a customer-centric approach
- Ability to develop strategic collection plans and adapt to changing scenarios
- AI related skills, e.g. ChatGPT
Benefits
- Competitive compensation package
- Career advancement opportunities
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