Hebrew Speaking Customer Service for Online Retail Department
4 days ago
Patrique Mercier Recruitment ES is excited to offer an excellent opportunity for Hebrew Speakers to join a dedicated customer service team for an online retail department In this role, you will engage with Hebrew-speaking customers, assisting them with inquiries, orders, and any issues they may encounter while shopping online. Your primary goal will be to ensure a seamless shopping experience, providing top-quality support and guidance. If you love customer service and want to make an impact in the online retail industry, this position is perfect for you
Your Responsibilities- Provide outstanding customer service to Hebrew-speaking clients via various communication platforms.
- Assist customers with inquiries regarding orders, return processes, and product information.
- Resolve issues quickly and effectively to enhance customer satisfaction.
- Maintain professionalism and a positive attitude in all interactions.
- Document customer interactions accurately for record-keeping and quality assurance.
- Collaborate with team members to achieve service goals and improve overall customer experience.
- Engage in ongoing training sessions to stay informed about products and best customer service practices.
Requirements
- Fluency in Hebrew (both written and spoken) is a must. Please ensure that your nationality and native language is clearly stated in your C.V. and/or Cover Letter.
- A passion for providing excellent customer service and helping others.
- Previous experience in customer service is preferred but not mandatory.
- Strong communication and interpersonal skills.
- Ability to work well in a team and adapt to a fast-paced environment.
- Detail-oriented with strong problem-solving abilities.
- Enthusiastic about working in the online retail sector
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- . Above Average Greek Salary
- · Fully Paid Relocation Package ( flight, transfer and hotel )
- · Free Greek Lessons, discounts and other perks
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