Hebrew Speaking Customer Service for Online Retail Department

5 days ago


Athens, Attica, Greece Patrique Mercier Recruitment ES Full time

Patrique Mercier Recruitment ES is excited to offer an excellent opportunity for Hebrew Speakers to join a dedicated customer service team for an online retail department In this role, you will engage with Hebrew-speaking customers, assisting them with inquiries, orders, and any issues they may encounter while shopping online. Your primary goal will be to ensure a seamless shopping experience, providing top-quality support and guidance. If you love customer service and want to make an impact in the online retail industry, this position is perfect for you

Your Responsibilities
  • Provide outstanding customer service to Hebrew-speaking clients via various communication platforms.
  • Assist customers with inquiries regarding orders, return processes, and product information.
  • Resolve issues quickly and effectively to enhance customer satisfaction.
  • Maintain professionalism and a positive attitude in all interactions.
  • Document customer interactions accurately for record-keeping and quality assurance.
  • Collaborate with team members to achieve service goals and improve overall customer experience.
  • Engage in ongoing training sessions to stay informed about products and best customer service practices.

Requirements

  • Fluency in Hebrew (both written and spoken) is a must. Please ensure that your nationality and native language is clearly stated in your C.V. and/or Cover Letter.
  • A passion for providing excellent customer service and helping others.
  • Previous experience in customer service is preferred but not mandatory.
  • Strong communication and interpersonal skills.
  • Ability to work well in a team and adapt to a fast-paced environment.
  • Detail-oriented with strong problem-solving abilities.
  • Enthusiastic about working in the online retail sector

Benefits

  • · Private Health Insurance
  • · Training & Development
  • · Performance Bonus
  • · Extra Salaries Per Year Fully Paid Training
  • . Above Average Greek Salary
  • · Fully Paid Relocation Package ( flight, transfer and hotel )
  • · Free Greek Lessons, discounts and other perks


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