Czech Speaking Customer Support for Home Appliances Department
5 days ago
Exciting Opportunity in Home Appliances Patrique Mercier Recruitment ES is looking for a Czech Speaking Customer Support representative to join our dedicated team If you are fluent in Czech and have a passion for customer service, this role is perfect for you.
In this engaging position, you will assist customers with inquiries related to home appliances, ensuring they receive the support and information they need for a satisfying experience. This is a fantastic opportunity to join a dynamic team that values quality service and customer satisfaction. If you're ready to contribute to improving home life for customers, we encourage you to apply
Your Responsibilities- Provide exceptional customer support to Czech-speaking clients through various communication channels.
- Assist customers with inquiries about home appliances, resolving issues and providing expert advice.
- Document customer interactions accurately in our CRM system.
- Collaborate with team members to meet service level objectives and enhance customer satisfaction.
- Participate in ongoing training to stay updated on product features and industry developments.
Requirements
- Fluency in Czech (written and spoken) is essential. Your nationality and native language should be clearly stated in your application.
- A strong commitment to providing excellent customer service.
- Previous experience in customer support is advantageous but not mandatory.
- Strong communication and interpersonal skills.
- A proactive team player with a positive attitude.
- Excellent problem-solving skills and attention to detail.
- Willingness to learn about home appliances and related technologies.
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· Extra Salaries Per Year Fully Paid Training
· Fully Paid Relocation Package ( flight, transfer and hotel )
· Free Greek Lessons, discounts and other perks
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